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Not feeling like paying 2k to have a BP repoint CMS to a new WebLM. Anyone have a document I can be pointed to on this process. It can't be that tough,as I know there is at least one config file to modify and probably a service restart.

Hello Stinney. When I SSH to the SBC's I use port 222.

I know how to capture SIP traces on the SBCE, and where the traces are saved to. In addition, I know the process to change the file ownership and the file permissions. Does anyone have details on the process to use a tool like WinSCP to download the traces to send to a Provider? As of right now...

I'm with you, as this is new to me on the USB installs. This is an S8300E in the G450.

Thank you phoneguy55, but I have no dvd drive. Many Business Partners are doing this process using 2 USB drives with no DVD drive in sight.

I'm using 2 USB bootable drives to install AVP, as I don't have a USB DVD drive. Do I need to modify the kickstart.cfg file to tell the system to boot from a USB rather than a DVD?

thread1409-1582819 Here are the steps via the computer you want to record on Dual Monitor Recording Start > Run > regedit > navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Witness Systems > eQuality Agent > Capture > Current Version add DualMonitor and set value to 1

This is straight from an Avaya Business regarding the "backup" feature for 96xx Series IP Sets. Has anyone successfully implemented the "backup" feature using Windows 2008/IIS 7? Business Partner comments: Windows 2008/IIS 7 no longer allows anonymous write access through something they...

Phoneguy, thank you for the VLAN= or VLAN=60 suggestion. We, at one point, had this setting in place but we noticed if there was an outage of any type, including CLAN firmware updates, the phones did not all come back up as we expected. We changed our VLANTEST setting to =0 and we saw a...

In terms of DCHP Scope Strings, here is what we have in place. The first and second 176 and 242 Strings are for the Data VLAN. 176 MCIPADD=10.241.5.23,10.241.5.24,10.241.5.25,MCPORT=1719,HTTPSRVR=10.240.5.149,L2QVLAN=2010,L2QAUD=5,L2QSIG=5,VLANTEST=0 242...

I am wondering why we have to clear the values on 46xx and 96xx IP sets when we move these sets accross VLAN's. Perhaps we don't have to, so if anyone knows how we can just unplug these sets and move them accross VLAN's without clearing the values, it would be greatly appreciated. S8730...

Opended a ticket with Avaya and they said this is working as designed.

We upgraded this system to 5.2.1, and the issue has magically cleared up! :)

Eatlog, that is correct but you also have to setup a WML Browser which is what I am researching and trying to get working.

Jimbo, I have a Windows server setup, but I am a little confused on what location to extract the avayadir1_1.zip and the php-5.3.1-nts-Win32-VC9-x86.zip files to. The documentation is not that clear on this.

The phones are set to icom for the Auto Answer feature. This is the way the end users wants it.

After an ACD call, I have users who go into AuxWork instead of AfterCall The users have to manually go to Auto In after each call. They all tried logging out and back in, with the same results. This system is Dual S8720's running CM 3.1.5 and will be upgraded to CM 5.2 on Dual S8730's next...

Is there a way to have the time on the calls in the Call Log, on any 96xx series phone, show the time in Standard Time rather than Military Time?

We had incorrect purge settings on the Contacts folders. This has been resolved.

Ok, I will get this document and get into researching the setup. Thank you again, and I will let you know how everything goes.