My first cable modem on Adelphia's net needed to be powered off to clear the memory of the mac address of the equipment connected to it (either computer or router).
Not sure how your network is set up from your description, but that might be worth a try.
I know about the problems uninstalling NAV, which is what drew me to it. And why I recognized the name of the service. It's interesting, because really NAV isn't actually installed yet.
I had an interesting one today, and might be something to look at. Had a student with a brand new Dell laptop that couldn't get an ip. It seemed to be seeing the network, because it showed the network speed as 100mps. A check of the dhcp client service showed the norton anti virus was a...
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