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Well funny you should ask that because that's another thing I'm trying to sort out. The auto attendant answers after one ring when I dial the SIP trunk number, but it answers after 4 rings when I dial the analog number. I'd like the analog to answer after one ring as well.

Thanks - I've tried that already without any luck. I'm wondering if the COS settings need to be done on each of the following: - Trunk - voicemail ports - hunt group - phones Thanks again!

Hi folks, I am setting up a new MCD 4.1 system. The answer point is a voicemail huntgroup number. External callers reach the autoattendant. That works nicely. The problem I have is when an external caller enters a person's DN, the internal user gets the call without the proper Caller ID - they...

Hi folks, I've configured Embedded voicemail on a 3300 CXi. I've noticed when I add a user/phone from the "User Configuration" form I have the option to enable voicemail if the DN is 4 digits long. If it's 5 digits long it is greyed out. Any ideas why this might be? THanks! -Fred.

Hi folks! Any advice for resolving this situation? I backed up a database from a Mitel 3300 MX controller and restored it to a CX controller. There is a major alarm now. SHOW STATUS ALARMS shows this output: ------------...

Sorry, to clarify: - I can often see the login page (but sometimes even that doesn't load) - I enter login details and the next page never comes up. - Also, MiXML apps cannot communicate with the switch. - It doesn't matter which PC I connect from. Clearing the cache makes no difference...

Hi folks, I have a test 3300 CX running MCD 10.0.1.12. It frequently reaches a state where I can't login to ESM. If I login to the RTC and issue the 'ps' command it shows that the ManagementLayer is hovering around 80% CPU useage. 1. Has anyone encountered this and figured out the problem? 2...