You don't say whether its R5 or R6 but the fix is the same.
R5 On the client got to File-Preferences-SmartIcon Settings
Make sure the Icon bar box (on the right) is ticked.
R6 On the client go to File-Preferences-Toolbar Preferences
In the Basics tab - Toolbar Display, make sure the Show...
I've migrated Notes mail back into .pst files for a number of users; the easist method I've found was to run the IMAP task on the server and configure an outlook client to access the mail file. Once you can see the mail on the outlook client its relatively easy to export the mail to a .pst...
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