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Thank you all for the great responses. I've been reading them all and it is fascinating indeed! I'm glad I asked the question because it has given me some ammo during the pre-sale talks we are currently having with Veritas. What's everyone's take on the Symantec buy-out? Many thanks again to...

India is one of the problems we're having with ARCserve. Do you get India when you call Veritas for support? The sales team from Veritas swore up and down that India would not be used for anything except for problems opened over the web. Supposedly, from what they told us, all phone suport is...

Thank you for all of your opinions. I appreciate each one of them since this is exactly what I was looking for...people who use the product in a production enviornment. Veritas (of course) says their product is the greatest thing ever...but we are still on the pre-sale side of the deal and...

My company is switching backup products. We are finally dropping CA ARCserve (I've been screaming about this for years) and we are moving up to a full sized, grown up backup product. Veritas NetBackup is in the front running along with Legato. How happy/comfortable are the veterans here with...

I had the exact same thing happen to me. Here's what CA said... If you can't expand trees during a 'Restore by Session' do this: In you Registry go to HKEY_LOCAL_MACHINE, SOFTWARE, ComputerAssociates, BrightStor ARCserve Backup, Base, Task. Inside Task you should see a key called Merge. If you...