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- Users: edwardduong
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ARCserve 2000 shows Dismounted tapes
Thank you very much for your suggestion. Things still didn't work. I finally called ARCserve for paid technical support incident. They found that Compaq DEC TL800 library is not on their Certified Device List. I didn't pay attention to this point because I currently have another identical...- edwardduong
- Post #3
- Forum: Data Recovery
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ARCserve 2000 shows Dismounted tapes
I did fresh installation of Windows 2000 w/ SP3, then ARCserve 2000 SP4 with Tape Library option. Everything went through smoothly (I frequently checked event viewer). I also used ARCserve Device Configuration to configure the tape library and designate the last slot for the cleaning tape. I...- edwardduong
- Thread
- Replies: 4
- Forum: Data Recovery
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Unreadable or dismounted Tapes/ Help
I have the same problem. I tried to completely uninstall ARCserve 2000 and its SP4, reinstall it with SP3. It still does not work. I contacted Compaq to troubleshoot my backup library (StorageWorks TL891DLX MiniLibrary 10 slots) for any hardware-related issues. The result showed that all...- edwardduong
- Post #5
- Forum: Data Recovery
