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I have a user that routinely receives email messages that originate in Japan, but written in English. Recently, when he hits the "reply" or "reply to all" button the original message appears to change to Japanese, and with jumbled formatting. Any text typed into the body of the reply message...

Follow up: I ended up doing a search for one of the files that Excel was trying to open. It along with ~20 files, were located in the XLstart folder. So, Excel was attempting to open .gif files, .htm files, etc, causing trouble. I emptied the XLStart folder, which resolved the problem. The...

Carr ... I failed to mention that I did that already, after searching through the tek-tips, I thought that I would give it a try. No luck.

MS-Office 2000 Windows 2000 I have an Excel user that when a spreadsheet is opened, ~20 spreadsheets open, 19 of which are junk ... the final one is a "New Excel Spreadsheet". The junk pages appear to be Excel's attempt to open a Pivot Table Tutorial. Along the way there are two to...

I've been away from the office for a few days ... but just before leaving, I discovered that the problem had gone away on its own. The heat is off for now, but I would still like to know what was causing the problem. Thanks for the suggestions.

I am having a similar problem. Similar setup on a LAN. My problem occurs with only one user and when that user is using a network cable as opposed to wireless. Wireless works fine, but for some reason the Exchange connection is dropped after ~10 - 15 min. I can't even ping the Exchange...

No luck whatsoever, the big thing saving me at the moment is that he prefers to connect to the network via wireless, which oddly enough works fine. I'm fully patched, and this seemed to happen "out of the blue" meaning that things were working fine, then suddenly stopped working after...

I have one user ... and of course it happens to be the CEO <rolleyes> that after about 15 min in Outlook 2002 he begins receiving the &quot;Requesting Data ...&quot; message. He is running Windows XP, I run Exchange 5.5 on NT 4.0. He is the only one experiencing this problem ... we have...

Things are scaling properly - or at least set correctly. An additonal clue is that the printing problem only happens with Microsoft products. Printing out of Adobe produces the desired results. As a temporary fix, the user is converting everything to PDFs and then printing.

Have you checked for the blaster worm? Task Manganger>Processes>&quot;Msblast.exe&quot;

I have a user running Win2K, any print jobs sent from Office (Word,Excel, Outlook), IE, the printer test page, etc. come out huge (text and images). This occurs on 2 different models of printers and under separate user profiles. This doesn't happen from other computers on the network, so it...

As a follow up to this problem. Essentially, the user was mistaken. The user's program was crashing, rather than XP having anything to do with the crash. Thanks for your help.

I will look into both solutions and report back. Thanks for your replies.

Here is the situation: User has a program that does several hours worth of number crunching. Not wanting to sit and wait for numbers to be crunched the user goes home and comes back several hours later to obtain the results. The user had done this previously, but came back to find that the...

Pointing the finger of blame at the employee is probably a bad idea. There are many bots out there that find your domain name. Once they have a domain name, they can begin spamming your domain such that they send to a_adams, b_adams, c_adams, aadams, badams, cadams, etc. Then well intentioned...