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  1. 18th_century

    CallPilot answers right away won't let operator answer

    Curlycord, Thanks! Your #2 idea lead me to check all the extensions and one of them was set to forward to #25-voicemail. Once I cleared that all was good. The user had the extension set to DND so they didn’t know about the voicemail forward and didn't even know that that was a possibility...
  2. 18th_century

    CallPilot answers right away won't let operator answer

    I have a callpilot 150 hooked up to my Nortel nics system. It was working fine. Wait 4 rings if no answer then auto attendant picks up and lets caller leave a message. Now the system picks up after half a ring and immediately sends the caller to GD voice mail. Business Open is checked. What...

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