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Thanks jcarmichael

Hi All, Can anyone tell me a good source for royalty free MOH "music", this is going to be used for held calls, the client tends to put people on hold for a while so a MOH playback will indicate if the call has been unexpectedly cut off. Been searching around and all I can find is music on hold...

Sorry should of mentioned they are SIP trunks.

Hi all, I am troubleshooting an issue where by the client has a number of Key System keys configured on their handset (key appearances of internal extensions) which allow them to barge in to calls and create a 3 party ad hoc conference. The issue manifests itself as follows. Caller A...

Hi RDECIT, I never posted the solution but it was down to the SIP voice provider not responding to polling requests from the carrier. We also saw the PBX sending the BYE message but this was actually the user hanging up because even though the call disconnected it was the RTP stream that...

I have captured the last portion of a call from the PBX using the SIP TCPDUMP facility as this only captures the control port I can only see the BYE message from the PBX to the SIP provider. The customer is not really local and we do not have any smart hands in the area we can call out to take a...

SIP Peer Timers below: Keep-Alive (OPTIONS) Period 120 Registration Period 3600 Registration Period Refresh (%) 50 Registration Maximum Timeout 90 Session Timer 0 Subscription Period 3600 Subscription Period Minimum 300 Subscription...

Hi Wireman, Thanks for the response, it seems that call duration limit is not enabled on the handsets or SIP trunk: IP Handset: Call Duration 10 Call Duration Forced Cleardown Timer 0 Enable Call Duration Limit on External Calls No Enable Call Duration Limit on...

Hi all, I am having issues with a installation whereby an outbound call to an external conferencing service is initiated, the call appears to be fine (voice ingress / egress) for the majority of the call. Then after 30 mins of the call being open the local caller will appear to hangup the call...

Hi Guys, Please excuse me I am a complete novice when it comes to Cisco voice routers. We have a client who is using a Cisco 2811 on a E1 ISDN, they were recieving inbound and outbound calls fine until last week when all of a sudden outbound calls stopped working. As a first port of call I...