So if it is not a feature available in the CS1000, apart from Contact Center Server, is there a list of ways/options that this kind of ability can be implemented and made a reality?
Good Day folks!
I am curious as to a feature that exists in some of the bases I have worked in. This feature is the ability to dial a DN (local/extension) and then it replies back on the phone with the DN (local/extension) from which you are dialling from. This has saved a great many grief from...
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