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Thank you for your reply. It is a call pilot 201i on a Option 81c. Do you know where the actual file is located that I would be able to copy it from the windows side?

We had an employee pass away and his family is asking for a copy of his voice mail greeting. I have done this in the past with messages, just exporting them to a wav file but never with a greeting. I can't find anywhere to export the actual greeting and would really like to help the family out...

Make sure you are patched. I had this issue a while back. After reboot the real time display would not come up. I would always come up after a couple of hours, but never found out why it took so long. You could try to restart the service but I don't recall this working. We had the latest...

Thanks for the reply. I installed latest service update and everything again working fine.

I just restarted my ccm server and received an error that stated one or more services could not start. It ends up that the ASM service is the only one that hasn't started. I try to manually start it and it starts then stops 2 seconds later. Anyone have any ideas? I haven't had any issues...

Thanks for all of the replies! I installed the new daughterboard today and worked great! Just thought I would post in case someone else comes across this.

I do have the dip switches set to the daughter board. S3 switch 8 set to on.

...PORT 0 DES ptp USR PRI DCHL 50 OTBF 32 PARM RS422 DTE DRAT 64KC CLOK EXT IFC NI2 ISDN_MCNT 300 CLID OPT0 CO_TYPE STD SIDE USR CNEG 1 RLS ID ** RCAP COLP NDS MBGA NO OVLR NO OVLS NO T310 120 T200 3 T203 10 N200 3 N201 260 K 7 BSRV YES BSRC 2

Thanks very much, I will give change the group in both DCH's to 1 and try again. Could the wrong group have caused the problem I was having?

Okay - I looked at the DCH programming and the group is listed as 0 for each of the DCH. This has got to be wrong, however I don't know what the correct group would be. I have pri's in the network group labled NET 1 which would have to be wrong because the core's would be considered group one...

My DNUM is set to 14 and it is the only device that DNUM is assigned to. Switch release is 4.5 When I first seated the card, I enabled on the card and then enabled in the switch and that loop went green on the card so pretty sure that the slot is correct.

I am using loops 50 and 51 and yes there is a daughter board on the card.

I programmed two new loops, dch's, route and trunks for a new dual pri card. As soon as I seated the card into the switch (Opt 81c) I began getting paged by the receptionists saying the people calling in can't hear them. I didn't even enable the card, just seated it. I removed the card and...

Do you have unified messaging licences?

Yes - you need to enable the rule for each mailbox after it is setup in the class of service. Do you use MyCall Pilot? If so they could log in to that and under the message forwarding rule check the box to enable the rule.

I almost hate to ask but is the rule enabled?

Okay, I still have no clue as to what is causing this however it is happening with every single time block. Nobody has ever seen this before?

Everywhere that I have looked, Blackberry will not play .wav files when they come as attachments. There are two ways to get around this that we have found. One way is to preview the message instead of opening it. This will play the message but not on speaker phone only through the earpiece...

That didn't even cross my mind, so thank you very much but that is not the case, no holidays scheduled. Anything other thoughts?

Okay this is a really weird one. Our call pilot gives a recording prior to transfering a call to our queues. It looks at the time and if the time is within the alloted time the call goes to queue, if it is outside the call goes to a general voicemail box. This morning all queue calls were...