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  1. durangoace

    VOI & PArtner System

    Multi-Tech uses a Partner ACS to demo their VOIP product. They may have the answer for you.
  2. durangoace

    Grounding a Partner Switch...

    I prefer to have both protection 9e.g. TowerMax) and a UPS with brownout protection (AVR). This is cheap insurance. By all means ground your system if there is a ground lug.
  3. durangoace

    Automated Attendant direct ext transfer in sub menu

    I have found that telling the caller to press *8 before each extension number is helpful. For example: For Bob press *8 then 10 For Tom press *8 then 11 Otherwise by the time the caller gets to the end of the directory he/she has forgotten about the *8.
  4. durangoace

    How to Upgrade Partner VS 4.1 to VS 5.0

    If I am not mistaken, there is an upgrade PC card to perform this function +/- $150.00.
  5. durangoace

    ACD ON 1232D

    I have a customer with a ACD/UCD application. I am proposing a 1232D. If I route the agent call to an alert (bell chime or strobe) (with agent group buttons on several phones) can there be more than one call in queue at a time? Alternatively, can a phone be in more than one agent group? What...

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