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Not sure about how to check the NVRAM Pack. I am upgrading to a 7.0 in the AM.

Only transfering off of the soft keys. I also have the customer press join or release and we get the same result. I thought about a software upgrade to a 7.0.

This only pertains to an analog environment, Not a T1-PRI. The Circuit should pass and drop off of the phone as it does but not every time.

The software is a 6.1, I appreciate any input.

It is not 4.0 software, the release is in the 6 or 7 range. The LED should dissapear when a call is transfered and it usualy does, In this case, it never goes away and ties the phones up until the call is complete.

It is not 4.0 software, the release is in the 6 or 7 range. The LED should dissapear when a call is transfered and it usualy does, In this case, it never goes away and ties the phones up until the call is complete,

I have a situation with a Norstar MICS RLS is unknown but I could find it out pretty quick. The switch is running with a PRI. About 20 phones answer the same DID # with a appearance of 8 on each phone. Sometimes when a person answers the phone & transfers the call to another extension the LED on...

What do you mean by packets hitting the call pilot?

I pinged the IP adress with call pilot disconnected and got a standard time out. Would changing the default autosence help and how can I find out if call pilot is full or duplex for network purposes?

The origional issue was a duplicate ip adress. Wed of last week I changed the CP adress to what I thought was a dedicated IP adress per the IT MGR.The CP reporting software nor the CP itself seem to have any trouble when off of the network.The only issue that I have seen off of the network is...

The call pilot that Im working on is only used for the call center and the mailboxes. No AA, CCR or any other features.As soon as it is connected to the customers network it fails and gets error's on the report software. Maybe a software change is next due to the fact that this trouble is so...

When you say unresponsive, did the voicemail stay running and were you running call center at the time.

the average talk time is about 2 to 3 min.

How do I respond back to bbrike or anyone who replies to a thread that I created

I have been working on norstar ICS and voicemail units since 1996. Installation programming and trouble shooting.

The software version is a 2.0

I have a customer with a call pilot 150 and they are using the call center. When the call center is connected to the local network the reporting software shows all agents in alarm status and looses real time stats. I am wondering if call pilot is a robust enough system for this customer. They...