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THE PRI IS RUN FROM OUR SWITCH TO THEIR EQUIOPMENT, AND I THINK THAT THEY ARE LOOKING FOR ESF PROTOCOL.

This is not a voip system that is integrated into the cs1000, but rather a seperate entity that is controlled by other personnel.

I am trying to setup a pri as a tie trunk to a voip system. I have nortel cs1000, and dont know where to start. Our current pri available is on a dual port pri card. I need to know what loads and what commands. Sorry for the lack of any applicable knowledge, but this is definetly not my area and...

I found where you folks directed me to, however the apply and add options are grayed out. I am in as an admin, but unable to do any changes... any ideas.

We have TM on a cs100 and recently acquired a new block of 100 numbers. When I try to build a new phone it tells me that the number (3201, as the new block is 3200-3299) is not in my dialing plan. Does anyone know where I add this into my dialing plan on TM?

I am trying to find some sort of documentation on the minimum length a message has to be in voicemail in order for it to be recorded. Call Pilot 4.0. We are having some "problems" with people claiming our system isnt picking up messages left by their callers.

I currently have one telephone number which has this cdn lets call it cdn 5555 assigned to it, but i want to have cdn 5555 assigned to a different number.

its an opt 61c

Hello, i am trying to change the cdn that is assigned to a telephone number in my pbx. Any suggestions?

Long story short, we had to power down our switch and cal pilot system, upon power up everything seemed fine, however now we are running into a light issue. Users are getting lights to indicate messages when they have none. We have restarted the call pilot system a second time thinking it was an...

Good Day! The facilities manager is transfering all power over to a different system and we are going to have to shut down our Opt 61c with dual cores prior to the power being cut then bring it back up after it has been restored. What is the proper protocol for this so it goes as smoothly as...

I am attempting to change the caller id when the call which is routed through an acd cue is transfered to the cdn.

HOWDY FOLKS! I WAS WONDERING IF ANYONE KNEW WHERE I COULD FIND OUT WHETHER OR NOT NORTEL HAD TESTED THE MICROSOFT SOFTWARE PATCHES NECESSARY FOR SECURITY AND SMOOTH RUNNING ON THE CALL PILOT SERVER. THANK YOU.

thanks poole, worked like a charm

sorry about that its 61 no 11 had a brain freeze, are you referring to the 'man int' button because i am not familiar with the "ini" on the cores.

I have an opt 11c with 2 redundant cores and need to do a restart to unfreeze a tty port, but cant remember how to go about it. Does anyone have any info on the restart or perhaps an idea on how to unfreeze a stubborn port (aside from dis and enl)?