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Relabel them that it...

Just answered my own question, you can program them... Martin

I am looking at buying an Expansion Module for the 1120. I have located the module however I am wondering if you can change the Key labeling for that module thru the phone? This is important because when you insert a BFS key it does not show the DN you are monitering. thanks Martin

THX works great!

Is it possible to get a Busy Lamp field indicator working even with an MCR? I believe there is a way to monitor the TN of a set rather than a DN? Any insight would be great. Thanks!

the number is terminated on an ACD q which is NCFW to mail... Is there a way to send the ACD Q number to mail and drop the originally dialed number? They are on Succession 3

I found that the Site ID is conflicting with the Extension DN... where do i change the Site ID?

I have a number let's say 876-555-5555 that is going to mail, when it hits mermail it says the person at 876-555-5555 does not subscribe but mailbox 5555 is in the system. So I tried to enter the complete 10 digit number as an extension DN it will not let me why?

I am trying to add a 10 digit external number as an extension DN....

Hello all, I am trying to add an extension DN as a 10 digit external number. I get an error saying: Cannot Check DN conflict as non-site part of DN exceeds site length limit. Where is the DN site limit length set?

It seems that I needed to deacquire the CDN first thend it let me delete it...

Hello all, I am trying to delete a CDN call routing treatment. It lets me delete it but when i press OK to recompile everything it comes back and gives me an error Cannot delete CDN script XXX. Script cannot be de-activated for deletion purposes. Script de-activation failure due to...

There is a formula to follow to assign both voice and access ports. Take a look at the CallPilot Engineering guides. Martin

I will be migration a fairly large Meridian Mail System to CallPilot and I was wondering if anyone has attempted to migrate mailboxes that contain Hypens? Is this possible as almost all of the customer's 5000 mailboxes have hyphens... thanks in Advance

I am having an issue where I have 4 phones that have an SCR of 4000 on it. They are on key 14 on all sets. 2 of these sets are acquired by Symposium 2 are not. The sets are set to Hunt and FDN to mail. How can i make it so that key 14 does not hunt to mail and just keeps ringing forever?

I will also be doing the same type of installation. Let me know how it turns out, I will do the same.

That is a good question, I would have to say that Symposium has full access to outgoing trunks. I don't think there is any NCOS involved.

Worked thanks!

It is a 2616 with an add-on module... It is the only telephone in the callcentre doing this. And they are not entering activity codes while on DID calls they do not have a Personal line...

I am having an issue with 1 phone. When an agent tries to enter an activity code while on a call the caller hears the key tones... This is the only phone doing this. Would this be a CLS issue or a phone setting? thanks