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I'll play with it some more then thanks

No is not the problem still persist in 6.0 18 we have the same problem in two of our systems both REL.6.0 18 we solve the problem on one of them by replacing the SD card

Hello question have you guys configure 9600/30 phone with netgear fvs_338? I tried and when is exchanging key it say invalid configuration I have other phones connected as a VPN 5621 and 4620sw and they work fine Thanks

I tried the announcement the same way you described and it work customer happy for the moment I will open a case with Avaya on this issue most likely ill be charge if they find that the issue is with the carrier we’ll see thanks all you guys for the tips and Thank you baldwincl

Thank you guys I’ll try that

Thank you, Chris I’m using ISDN PRI/T-1 Line type =PRI Switch type =5ESS Provider =att And if I change the destination number to a different area number it work

Here is the problem I have IP 500 v.2 REL.6.0.18 a user set with DID to forward unconditional to a external number, if I call the DID call go thru yet I don’t hear the phone ringing the call would go thru and is able to connect fine the only problem is callers don’t hear the phone ringing there...