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  1. SSChris

    Encryption/Compression

    We have been backing up one of our servers to a LTO 100/200 GB tape for quite awhile now. The backups were aroun 125GB worth of data, but through the hardware compression, they were fitting on the tape. This week we installed the encryption option, and now the backups will not complete...
  2. SSChris

    Deleted Extension ID - Any way to get it back

    I did reboot last night, and the extension ID came back.
  3. SSChris

    Deleted Extension ID - Any way to get it back

    In trying to solve one problem, I may have created another. I deleted one of the Extension IDs, and now I cannot seem to find a way to re-create it so that I can change which extension goes along with it. Does anyone know of any way I can get this extension ID back?
  4. SSChris

    Server Static on Analog lines requires reboot

    Sorry..that's SEVERE, not SERVER static
  5. SSChris

    Server Static on Analog lines requires reboot

    I have an Avaya IP Office IP401, with 3.0(40) code on it. This particular unit will have a problem once every few weeks. What happens is that any calls to/from the unit over the analog lines have such bad/loud static that it is not possible to hear/talk on the call. Calls made over SCN to any...
  6. SSChris

    "Dead Air" on transfer

    Thank you both, we are waiting to see how the 3.0(59) release pans out before upgrading those 2 sites.
  7. SSChris

    "Dead Air" on transfer

    We have several branch locations each on version 3.x When they call into our main office(ver 2.27) and are transferred either to another extension in our main office, or to our Operations center(2.27) the call usually is just dead air. Neither party can hear the other one, although it appears...
  8. SSChris

    Can a JetDirect print to a file?

    The problem was/is that I was printing from an HP3000 running MPE, and it can only print to an HP JetDirect. Thankfully I was able to find some software which allowed me to be able to emulate an HP JetDirect, so that I was able to capture the print stream.
  9. SSChris

    Can a JetDirect print to a file?

    Does anyone know if it is possible to have an HP Jet Direct print to a file, rather than to a printer? Thanks.
  10. SSChris

    Park across sites?

    milehighip - Thank you, now a couple of questions: 1) Is there no need for a N# in any of those short codes, or are they as seen above? 2) In the short code for site B, is the Number 101, or *101? 3) Does the person doing the parking at site A do anything different? 4) What exactly does someone...
  11. SSChris

    Park across sites?

    I do have that short code at SiteA, put it is setup to go to the "local" line id, and not across the IP line. Do I need to create another one that will "look" across the IP line to SiteB? Thank You.
  12. SSChris

    Park across sites?

    Thanks - does the code need to be *99*N# The reason I ask is that we already have a short code which begins *99, so I set this one up using *97*N#, and all it does is ring the extension I dial, rather than pickup the parked call. Anything that I might need to do on the "a" side? Thanks.
  13. SSChris

    Park across sites?

    Does anyone know of anyway to Park a call on one IP Office, and pick ip up on another IP Office, connected via SCN? Thank You.
  14. SSChris

    WSUS - MS Office Updates - EULA

    We have been performing MS Office Updates using WSUS. The updates work well, however we are running into a problem. After the update is performed, the 1st time the user opens an Office program it asks them to accept the EULA. Since they are not Machine administrators, it lets them accept the...
  15. SSChris

    NAT Question

    I have the following scenario: Two devices connected on their own VLAN, to Switch A let's say their IPs are 10.1.1.1 and 10.1.1.2. I have a router also connected to switch A, which currently routes traffic from networks 10.10.0.0 to 10.20.0.0(remote location). The devices on the 10.10.0.0...
  16. SSChris

    Need help with Data recovery

    Thank you both. I probably should have explained something first. I am not a DBA - our DBA does not "work" for our company. Our DBA says he does not know how/if he can recover the data. How do I know if we are in ARCHIVELOG mode? Thank you.
  17. SSChris

    Need help with Data recovery

    We had a problem last week with our database, which unfortunately was not fully discovered until Monday. We restored from the Wednesday backup, last week and did not get very far with the recovery before problems arose. How can I recover the data, that should be good, which I am missing from...
  18. SSChris

    Transferred call generates Lost/Missed call

    Thank You. Actually, I am seeing it in CCV, CCC and the Call Status App. In CCV I thought I was looking at Group calls, I will double check. CCC I know the reports are looking at the ring group, I will check that as well.
  19. SSChris

    Transferred call generates Lost/Missed call

    I have been wondering what has been causing the alarming rate of Lost/Missed calls we have been seeing in our Call Center. I found out that anytime a call comes in to our remote Office, and is transferred to our Operations Center(where the call center is) it is generating a lost/missed call...
  20. SSChris

    What is busy tone detection setting for?

    Both of my systems are located in the Albany, NY area. I assume the busy tone detection is working OK, so I won't worry about it.

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