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  1. newtel1

    Cinphony giving errors in Test Log and causing MICS to reboot

    No set relocation is off the system resets because of the number of errors that the MICS is getting from the ACD
  2. newtel1

    Cinphony giving errors in Test Log and causing MICS to reboot

    No not PRI just CLID
  3. newtel1

    Cinphony giving errors in Test Log and causing MICS to reboot

    It is 2 seperate Application Modules and here is what 995 is tells you nothing. 995: G_LOSS_PLAN_ERROR Cause: The Global Loss Plan Engine encountered an error. First Parameter=Loss Plan Error code. Remaining parameters are dependant on the error code. Enviroment: This can occur in any product...
  4. newtel1

    Cinphony giving errors in Test Log and causing MICS to reboot

    MICS 6.1 XC with Cinphony 3.6 giving 995 codes in test log, have checked that code is created when entering ACD whether through Voice Mail or straight into ACD. Everyday phone system is rebooting due to volume of codes. Any ideas why the ACD is causing issue.
  5. newtel1

    Element Manager install problem.

    I am trying to install element manager on my laptop and keep getting a message that says Invocation of this java application has caused a invocation target exception and must exit. I was told a possible down grade of java version may fix but no such luck. Anyone have an idea.
  6. newtel1

    BCM 400 Expansion - curiosity

    I have asked 10 people this question and no one is sure of the answer. Does anyone know what happens if you do not turn off the BCM 400 when adding an expansion cabinet as per Nortel install guide. Since it is an rj45 connection would it not recognize it like an MICS recognizes a station module...
  7. newtel1

    BCM400 Expansion Unit

    I have asked 10 people this question today and no one is sure of the outcome. Do you need to shut down the BCM400 when installing the expansion cabinet as per the Nortel instructions. As it is an rj45 connection, would it not be recognized the way an MICS recognizes a station module when plugged...

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