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Thanks. I was able to install sp3 but now when I try to get into Arcserve it will not start the tape engine. I have verified that there are no drivers loaded under tape devices or scsi adapters, per tech support.

I am trying to install sp3.exe but not to the C drive which is where it is looking. Is there a command that will allow me to install sp3 and specify the directory?

I have encountered this error before when Arcserve decided to add new tape groups every time the server is rebooted. It would then move my tape device to one of the newly created groups. Since my backup job would specify the tape group name it would not find my device there because it had been...

Using Arcserve 2000, build 7. Not able to get tape engine to start. When starting Arcserve I get message, "Timeout while starting tape engine". From Services if I try to start it, I get message "Could not start the arcserve tape engine service on \\tnt5. Error 1067:The process...