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  1. ChrisMass

    Cisco Call Unity 7.0

    What version of Unity?
  2. ChrisMass

    Cisco Call Unity 7.0

    Did you go under Call management -> Call routing to see if there are any rules that directly route to that user?
  3. ChrisMass

    Unity Connection - Time of Day routing

    TOD Routing can also be setup in unity by using a call handler or user voicemail and providing it with an active schedule. The transfer rules for open(standard) can be set to transfer to the extension of the person as opposed to when it is closed it can be set to transfer to the greeting...

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