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Well guys. Checked and the routers running the site to site VPN'S aren't using ALG. Checking further it almost looks like the VPN drops (although we have verified it isnt) as the pings start responding after a period of time and then the D100's start to function correctly and then drop out...

hmmmm I wonder if this would have a bearing on the sip dect line as because of the IP routing set up these would use the network topology for LAN 1. Thanks again "Striving for success without hardwork is like trying to harvest where you havent planted

Thanks amriddle. Im interested to know what the keep alive in the trace extract refers to would could it be the binding refresh on the relevant lan tab ? Kind regards and thanks "Striving for success without hardwork is like trying to harvest where you havent planted

Hiya Guys, Thanks for the update much appreciated Whilst at the main office site i had 2 pings running 1. Ping from the VMPRO server at the main site to my laptop (this remains continuous when the ping to the d100 fails) 2. ping to the D100 at the remote site The VPN connects via two...

Hi Guys, Has anyone had issues with the D100 bases loosing sync with the IP500 v2's on the latest 9.1.7.163 release. My scenario has multiple D100 (latest firmware applied) with D160's connecting back to head office over a VPN link and periodically the phones loose sync with the IPO.... each...

HI, Have you checked that the issue doesn't lie line side away from the IPO? If for example the customer uses ISDN 2 BRI lines it may be worth checking directly from the ISDN 2 using an ISDN 2 test phone to see if the issue can be replicated (in the past i have had issues with IP phones...

I had a horrible feeling that may be the case. Holding my breath for my next couple of 9.1 installs "Striving for success without hardwork is like trying to harvest where you havent planted

Hi Guys, Firstly thanks to all for taking the time to reply. The issue seems to have been resolved by uninstalling reinstalling and importing the call flows. Haven't discovered the underlying issue unfortunately and the question remains as to why it worked on the ISDN ddi's Kind regards...

Hi amriddle01 Thanks for responding The call is is simply routing to a 5 option AA with no conditions (Deliberately not added in any time or holiday checking) in place from there simply transferring to selected huntgroups. Kind regards "Striving for success without hardwork is like...

Hi janni78, Many thanks for your reply No we have no SBC as running on Gamma converged. When the call connects you are simply directed to a mailbox. With the call flow not being followed. If i point one of the clients ISDN lines to the same call flow this works as you would expect Kind...

Hi Guys, Thank you for the replies. The voicemail module is targeted via the ICR and not via a short code i have ran a monitor trace as below of a call coming in from my mobile targeting the module VM:Open My next theory is to carry out a reinstall of VMPRO. TO confirm VMPRO is running on...

Hi Guys, THanks for the feed back your time is appreciated. To rule out the naming of the module a recreated this as test and also encountered the same issue. Highly strange as i have now mirrored the set up from a previous install. still it will only target the mailbox Thanks in advance...

Thanks Pepp, Currently i have it pointing to an existing call flow i even copied the module name as the destination for the call route to make sure i wasnt doing something silly and still it will only target the mailbox Thanks for your reply "Striving for success without hardwork is like...

Hi derfloh Thanks for the feed back much appreciated. You are correct i hadn't added in the */*/* However the call when pointed to a VM: now seems to hit the voicemail and not follow the call flow. I have compared it with one i set up recently and the SIP element of the voicemail tab was...

Hello All Currently have an issue on and ip500v2 with voicemail pro Ip500v2:9.1.700.163 with VCM 32 VMPRO:9.1.7.5 Handsets on site 54 series and D100 dects at a remote site connected via a vpn The system has multiple ISDN 2 connections and a Gamma Converged SIP connection Incoming and...

Hello guys. I have just installed a d100 solution at a clients remote site The Dect phones connect back to head office via a VPN. Head office has installed a 500 v2 running the latest 9.1.7 release. All licensing In place. The issue is that the d100 looses the configuration server ip...

Hi Guys, Hopefully a simple one. My Scenario is this. Currently deployed Server edition installed and running on 9.1 on Gamma SIP, customer wishes for resiliency Additional server to be installed with fall-back SIP trunks and portwell CAD. The documentation states that all licenses are held...

Hi, Format > Recreate should do it. Also may be worth seeing what the SD card is doing on boot up via the serial (bad watermark on the card or something) i had a similar issue with a card not so long back Best of luck "Striving for success without hardwork is like trying to harvest where...

Hi Guys, I'm looking for some help with an issue i appear to have hit a brick wall with. System setup: SW: 7.0(36) Controller: Ip500 V2 Peripherals: VCM64,COMBO621/ATM4, x 2 Phone 30 V2's,x1 DS8 Handsets: 60 ATL berkshire analogue handsets x14 digital handsets x1 56 series IP handset (remote...

Hi Again all, interesting development to the issue experienced, after ammending and then changing back to the exchange server IP address, when verifying the voicemail pro email settigns and account details i am being returned the following error "Failed to connect to mail server (SMTP),error...