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  1. staylor2

    Anybody using Windows 7 with their Avaya apps?

    I have tried, quite unsuccessfully, to run either ASA or VAM R5.2 on Windows 7. ASA keeps corrupting the persist.dat file & I have to create my systems each time I launch it (don't have the issue on 5.0.11 though). VAM R5.x will load however it will not allow transfer of files in either...
  2. staylor2

    AES TSAPI Licenses

    We have been advised by AVAYA that we need 1 license per recording channel + 1 per agent to be monitored + 1 per skill to be monitored + 5% "just in case". Unfortunately TSAPI seems to be a black art when it comes to getting a definitive answer from either AVAYA or Verint.
  3. staylor2

    unable to send or recieve FAX

    There is a "known issue" with S8XXX systems regarding faxes & modems. Seems as though most will fail if the analogue card & trunks are in different port networks. Voice traffic will not be affected, it's something to do with the IP-TDM-IP conversion.
  4. staylor2

    Logging on via ASA

    MMS does not allow login from ASA. You can only adminster mailboxes from the web interface.

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