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I understand what you are both saying but the current config is in use already and all call flows are recorded by the customers "voice person" so thats not really an option. I was able to create an ext and cfa calls to the hunt group for transferring purposes and all other aspects of the line...

HI I have a mitel 3300 w MAS server running Nupoint. I have line group call flows that have hunt groups pointed at them. I can call those hunt groups directly from an internal phone that does not have a vm box associated with it. My problem occurs when I try and call or transfer to that hunt...

Thanks Alphamann!

Looking through other threads I have seen the name tag hunt group is the solution to this problem. My problem is that I have Nupoint and I'm trying to go to an existing ext. VM after it has been call forwarded from the original ext. everything that I have read says to set up the name tag with *...

I will try that first thing in the morning. thank you for the suggestion.

The ring group is 7007 and the device w the MB is 2221

Im blind transferring from a single key prompt in my nupoint callflow to a ring group programmed in the 3300. Everything works accept it doesnt flow to my overflow point programmed in my ring group as to hit the mailbox on that ext, it ends up bringing me back to the call flow menu. Ihave...

thanks for the reply, had to get a patch from mitel to fix transferring issues

Im trying to have a single key press to blind transfer to an ext that is the lead # in a hunt group of another call flow to avoid having to record duplicate menus. This blind transfer works some of the time but sometimes it goes to the attnd. It is almost as if the transfer happens either to...

I have a call flow set up in call manager of nupoint and i have assigned it to a line group instead of a mailbox, all of the documentation states to record you menus from the admin mailbox of the line group but when inside the admin box there is no promt to do this? Other than importing I cant...

Which ap should be set in my line group to point it to a call flw in call manager. I cannot make it work and cannot find any docs on it. Im pointing a hunt group to a line group and have all my ports assigned.These are the choices in my ver. •NuPoint Voice •NP Receptionist •Outbound (Pager)...

Im a co-worker working w Daniel1218 and We appreciate the sugestions my only concern is in the help form for FULL SERVICE it says this Note: When programming directory numbers for NuPoint UM, select "Full" as the Service Level. Selecting any other Service Level (such as "Trusted") will prevent...