The Service Charge text should be in POS Configurator under Revenue Center, RVC Discount/Service, Other Service Charge Name. I'm currently working a project that uses a service charged based tip, and that field does change what shows at the bottom of the receipt for me.
I'd be curious to look at this utility if you don't mind. After having to manually rework some templates, I had considered writing my own. tylor@dungeonsanddecimals.com
I tested this setup for my previous employer and was very underwhelmed. Using an NCR 7616 workstation (Dual core, low power i5 and 4Gb of RAM, quite a bit more muscle than a 5a), it just didn't prove stable. We did not take it far enough to install credit card drivers either, so I can't speak to...
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