We did purchase the PMS Interface from the DD dealer BUT that only gets me 1/2 way there. They state that there interface is OK BUT Micros/Fidelio must cooperate in establishing the total PMS interface. Micros says they are an "Open" system but it sure doesn't seem to be when you need...
We have a Micros Fidelio Express 3500 PMS in the hotel. We just replaced our Micros 2700 system in the restaurant with Digital Dining(DD) POS. When we called Micros re: the interface from DD to Fidelio for room charges, they stated they must come out in person (from Missouri to NY) to load a new...
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