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Its a training issue primarily. Cashiers take a call from a guest inquiring about how much it will cost for them to order certain items. The cashiers will open a ticket, ring up the items and give the guest a total. Instead of voiding everything off, they just hold the check and it remains open...

Thanks for the response hosehead78, I am looking for a way to programatically remove the line items from each ticket and then force closing. I dont want the end user to have to intervene. Some of the locations have up to 100 old open checks. I am thinking maybe I identify the chk_seq from the...

Hi, I have a situation at many of our locations (>50) that have some old open checks. Some locations have over 100 of these checks and we are seeing the performance of the terminals suffer as a result. I have written and application that calls the micros.sp_ForceChkClose stored procedure to...

I just tried it as a subtotal and no difference in behavior. When the discount button is selected, we are presented with a Micros touch screen that overlays the menu. It contains a list of the items on the check. You must touch each of the items. Unfortunately there is no select all on that...

Thanks for the responses. So the issue i am trying to address is related to a discount. We have an employee 50% coupon button on our payment screen. When this coupon is selected, Micros presents us with a system screen in which the end user must select each item to be discounted. The end user...

I was kind of thinking looping through the ticket would be part of it, do you happen to know what the syntax is to select/highlight an item?

Hi, I am working in a Micros RES 5.1 environment and I ma looking for some direction on a SIM to be triggered by a button press that will select all items on a check. Are there any system level functions to accomplish this? If I loop through each item on the check, is there a select function...

My application will be run on a non-Micros computer that is on the same network as the Micros server.I have gone back and forth on different connection strings and found that running the Micros 5.1 pre-req on the computer that will run the application resolved all connectivity issues. That...

Hey pmegan, I am not sure if I explained my scenario correctly. I have a dev environment on a 32 bit Win 7 machine with Micros installed. The application I have written is interfacing with a Micros Lab machine that is also Win 7 32 bit. Everything is happy in this config. The problem I am...

Ok, a few more questions to get through this if I may: Per your instructions above - Copy the entire SQL drivers to your client computer. (C:\Program Files(x86)\SQL Anywhere 11\) - I have browsed to C:\Program Files (x86)\SQL Anywhere 11 on my source code machine. What specifically in this...

Hey Pmegan, thanks for your response, I knew someone had to have had a simlar issue. Can you please give me some details on SAOLEDB.11 What needs to be installed and where did you obtain the installation package? Any further asisstance would be appreciated.

...but the connection string I am using in the vb.net code will not connect. Conneciton string = DataConn.ConnectionString = "DSN=Micros;EngineName=*******;UID=*****;PWD=******;Links=TCPIP(Host=***.***.***.***)" What do I need to register to get the sqlanywhere 11 odbc option on the 64 bit...

This is a high level question that I would like some info on before I even begin to get into the development. Is it possible to output messaging to a KDS unit via SIM. For example, I would like to query some info from the back office database and output the results to a dedicated messaging KDS...

That should get me where I need to be, thanks so much.

Very nice pmegan, thanks so much. Are you aware of any way to check the state? For example, I would like to send a command to set database to Off, check or wait for the system to reach the Off state and then proceed to the next step in my application.

Hi, Is anyone aware if I can set the Micros database to Off in the Micros Control panel via external application or command line? I have an application I need to run that will require the database be in an Off state and then return to Restaurant state upon completion.

I run into this issue periodically in my environment. My work around has been to enter the employee with a bogus SSN that will validate and then change the SSN to the correct value via database query. It appears that Micros only validates the SSN when saving through the interface.

Does anyone know if you can configure a Micros menu board to display in portrait view? I have no issues getting it setup to run in landscape mode but it seems to ignore my coding that would display in portrait view. I am testing with Micros RES 4.11 and a Micros Menu Board Controler. Any...

You got a link to the show details?

Is anyone aware of a way to remotely recal Micros workstations from the back office server? I have an updated ISL file that I will be sending down to replace an existing ISL file. The file will be dropped in the appropriate CAL folder on the back office servers. In theory, the CAL service...