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Coincidentally I was directed to Asterisk last night by a colleague. From what I've read, it looks as though I wouldn't need a BCM - just a properly specced PC with a suitable card. Is there quite a community of Asterisk developers out there? Is it a well supported framework? Capacity - I...

TBH the more I've thought about it over the past few days, the more I'm convinced it's a (fairly simple) custom application on a nicely specced PC. Just need to work out what language is best and the required hardware (some kind of 24 port switch I'm thinking).

Sounds interesting - I'd need it to send it to an email address that was related to which ever agent telephoned in to the system - can it check the CLID and then email that particular person?

I'm thinking that what might suit my needs is a PC, a bunch of modems and some simple TAPI software. Might not need to go to the extent of using a BCM. Anyone aware of any good TAPI programmers/companies?

Is it right there's no operating system on these types of machines, nothing scriptable? What I want to do sounds fairly straightforward, but I'm getting the feeling that it's going to be tricky.

I'm wondering if there are any programmable facilities within BCM50 type boxes. Ideally I need to take a voicemail, convert it to MP3 (if not so already) and rename it as something like CLID-timestamp.mp3.

They will dial in, leave a message, and then that audio file will be distributed via an internal app to the required staff member. They won't be listening to each other's messages.

Thanks for all this - pretty useful stuff. I guess I've got two choices, either a PRI, or lease lines from an established company with capacity. Does anyone have an idea or a budgetary cost for installation/monthly for a PRI, UK located, presumably with BT?

They need to dial in and leave a voicemail. The system needs to be so that they never receive an engaged tone when they dial in.

Hi All Hopefully this is the right place to ask this question. I need some kind of system that can allow (hypothetically) ten field operatives to telephone in from mobiles to a base unit. Each of these ten operatives must never hear an engaged tone, so my first thought was imagining that we...