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Hello All, Had anyone deployed MS Teams with AVAYA SBCE? Could you please share your wisdom or a hand-made document on how to do it :) !!!NOT HA Deployment!!! So far I have configured it according to the documentation ---> https://download.avaya.com/css/public/documents/101069910 I am stuck...

Hello, Wanted to update what happened As @biglebowski suggested, I have uninstalled the Software -> restarted the pc -> C:\users\"username"\appdata\roaming\Avaya\ -> restarted the pc again -> reinstalled the software. Guess what? it worked!!! Thanks again @biglebowski - I'm The Dude, So...

I tried that, it still did not work, I have to replace with new PC for the user, it would not be a problem. Thanks for the reply! Kind Regards!

Hello all, Has anyone encountered an issue with opening CMS Supervisor, where whenever you are trying to login then you get this error dialog box as below or attached? I have tried re-installing and also made sure I have supported the version of CMS Supervisor accordingly to the CMS. Version...

Hello all, Has anyone here started working on AVAYA CCaaS, such as implementing and designing channels? I just started, I have so far built basic call center features but I have to start building chat connectors, if anybody has done this, could you please be kind enough to help me out...

Hello!! Has anyone done integration of IX messaging with MS exchange? if you have then could you please share with me a document that I can go through? Thanks in advance!

Hello fellow technicians, One of my user is having a problem where he doesn't see the name of the contact(external mobile number) when he is dialing even though he saved that particular contact. He is trying to dial from the contact list. I simulated this on my lab phones and it works for me...

Hello Kyle, It worked like a champ! Thank you very much for all the continued guidance and support! Regards, Avaya Tech!

Hello Kyle, Good day! I have configured both of my system manager and CM appropriately but I haven't seen any incoming traps to my email address. Would you suspect if there any connectivity issues between these two applications? PFA pictures *note: I blurred the email address inorder to...

Hello Kyle, Thank you very much for the detailed information. At first, I had a stroke that can I comprehend this much tech? Then I realized how simply you have peeled the information for me. I have set up my lab System Manager accordingly and then I realized I have to setup up my CM aswell in...

Hello all, I hope everyone is doing great in these quarantine times as technicians as well as your families and loved ones. I have a query on how to set up alarming notification emails. I know there is a way to use the current SAL and hook it up with a third party MNS. Is there a possibility...