Thanks so much Patrick. We do not have support plan with E-Metrotel. I guess I am not able to open a ticket.
Right now we tell people to dial our main line before the conference extension as workaround. We can find the recording under the caller's extension.
We have an UCx450. Our conference bridge recording does not work properly. I can see the records on Call Recordings page. but when I tried to download or listen, I got "File not found" page. This only happens on conference bridge. Recording for all the regular extensions works fine. "Record...
We have UCx in two sites. The UCx are connected via SIP trunk over VPN. The issue we are having is that sometimes when the VPN is disconnected and then connected again, the sip trunk from site 1 to site 2 is automatically reconnected, however the SIP trunk from site 2 to site 1 will lose...
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