We currently have 3300 rel 8.0 with about 200 sets with the old Mitel Demo licensing we also have standalone Nupoint. We have to switch everything over to UCC 4 licensing and we are adding Micollab for UC as well as Nupoint. Mitel will not redo any licenses on the current demo licensed 3300...
Is it possible for Nupoint voicemail box to email messages only and not send message to phone? Nupoint is using SMTP voicemail to email. Any help appreciated
After setting up voicemail boxes in MiCollab/Nupoint I'm not getting DTMF digits going through to enter passcode when setting up VM box. In past I know it's a trusted network in Micollab that will cause this issue however both 3300 and Virtual MiCollab are on same subnet. Anything else cause...
I have 2 systems I just turned up with Charter PRI's....all my other PRI's are Frontier or CenturyLink. Both systems have an afterhours CRA that go to a mailbox for people to leave a general message. For some reason I'm getting a lot of 2 second messages with just hang up. I'm sure its just...
Can someone tell me how to find the Client Component Pack for MiCC 9.0.1.0? I have logged into CCMWeb as administrator and looked under help-software downloads....its grayed out like nothing is there...any help appreciated.
I have been having the hardest time getting a new static IP address changes to stay on Mitel 250's 6.2 and 6.3 software. I have changed the address via configuration wizard, DB Programming/IP settings, through SSH Diagnostic Management Utility and even through the controllers soft keys.....none...
What maintenance command do I need to use to see D channel messages...Primarily messages sent out during external transfer? It is embedded T1/E1. Any Help appreciated
I performed a SIP TCPDUMP in my 3300. I'm trying to recover the file. Says its located in the /Vmail as a PCAP. When I telnet with Filezilla I see /sysro. When I try /sysro/Vmail it says (Failed to retrieve directory listing) What am I missing. Any help appreciated
What log file shows or how can I view SIP Messages? I'm looking for something similar to SIP Tail in the 3300? I'm setting up Sip Trunks. Any help appreciated
I have a customer that has 6930 and it is sync’d to his iPhone. The mobile directory shows but with 0 entries. Is there a setting on iPhone to allow sharing?
Mitel 3300...7.0 I am trying to get a ring group to overflow to a Nupoint Voicemail box. Right now I have ring group 6869 ring 10 times then it overflow to a ACD Path 6808 without any agents logged in and the Path unavailable goes to a phantom 6856.....6856 is Call Routing always to voicemail...
Can anyone tell me if there is a timer adjustment for Mitel 250 Call routing announcement timeout? I have it set to go to voicemail box but it guess immediately just wondered if there was an adjustment? I guess I could add dead air but that’s a pain. Any help appreciated!!
I apologize for not clear. The IP Office isn't answering 911 calls. They are using Motorola Sentinel Patriot E9-1-1 for all 911 calls. By law in my state any other phones in 911 center outside of the 911 console must be recorded. They have 6 IP sets that are used for logistical support...
Can someone tell me what is required to call record IP phones on IP Office 10.0. This is for a 911 center. All calls will be stored to the 911 Call Recording server so basically this will be a tap to IP Office. Any help appreciated
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