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Micros 3700 - Voiding a discounted item
Any ideas? Currently affecting 80 trading outlets! :)- Skunkfish
- Post #8
- Forum: Point of sale systems
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Micros 3700 - Voiding a discounted item
Sorry yes, Trigger quantity is set to '1' and Max Award Quantity is set to '99'.- Skunkfish
- Post #7
- Forum: Point of sale systems
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Micros 3700 - Voiding a discounted item
Yes. The process I'm following is: Start a new check, enter Transaction Void(or Return) mode, ring through the original item (goes through a negative value), press the discount button to reduce value to £1.25. Discount type is 'Manual'. Amount is £1.25. 'Preset' and 'Amount' are ticked. 'Hot...- Skunkfish
- Post #5
- Forum: Point of sale systems
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Micros 3700 - Voiding a discounted item
The discount seems to work correctly in regular mode (discounts hot drinks to £1.25), just not when in Void/Return mode...- Skunkfish
- Post #3
- Forum: Point of sale systems
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Micros 3700 - Voiding a discounted item
We've recently switched from voiding by check number to voiding by individual item (we do not allow last item voids on an open check). However, we are coming across issues when an item needs to refunded/voided that is discounted. When in TrVd/TrRn mode, we can put through a percentage discount...- Skunkfish
- Thread
- Replies: 8
- Forum: Point of sale systems
