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  • Users: MicheleAnn716
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  1. MicheleAnn716

    Unable to Accept Appointments

    unfortunately, that is not the case either. Just checked with him and no one is a delegate or has access to his calendar...
  2. MicheleAnn716

    Unable to Accept Appointments

    Unable to accept on BB. When he tries to accept he gets a red X. It is not a case of updated/changed appts. Not sure about delegates but will check that.
  3. MicheleAnn716

    Unable to Accept Appointments

    I have one user who is unable to accept some of his appointments. It is very random, not all of the appointments. I initially thought the appointments were ones that were changed or updated, but that is not the case. Any ideas?
  4. MicheleAnn716

    POTS LINE TO DN

    I have a POTS line that I would like to route to a DN. What is the best way to go about that?
  5. MicheleAnn716

    CallPilot Error - "timezone AOS"

    Has anyone seen this error before? I am unable to look at details on of mailboxes and backup...I get the following error: Time zone AOS COM object is unable to retrieve server's time zone ID. 35732#(null) Vendor was here last night installing some patches.
  6. MicheleAnn716

    Restart DNS server service

    Every few months I run into an issue with my DNS server at one of our international offices. It will not resolve the names of another one of our offices (setup as a forward lookup zone). We lose connection to it and if I restart the DNS Server service, all clear. Has anyone experienced this...
  7. MicheleAnn716

    Public Folder Sync

    Is it possibly to wirelessly sync a Public Folder? If so, how?
  8. MicheleAnn716

    Dialing a Music Loop from outside

    We currently have a trunk set up so that an internal user dials an ACOD and can listen to the tv on the trading desk. How can I set it up so that the trunk can be dialed into from the outside...essentially, I want to give it a DID but still keep the ACOD for the internal users
  9. MicheleAnn716

    Browser Favorites

    Is it possible to push a browser link to specific BBs? If so, how can I do it? I have been unsuccessful so far.
  10. MicheleAnn716

    Cannot use terminal

    I'm trying to log in to the switch at the terminal and no matter what keys I press I get nonsense. Not sure what to change...
  11. MicheleAnn716

    Caller ID on phone

    I have a user who has key 0 & 1 populated with his ext. He has key 2 & 3 populated with someone else's ext. How do I make it so that he can see the call id for key 2&3 without having to press the DSP key first?
  12. MicheleAnn716

    Remote Notification

    Thanks for everyone's help! It was actually being blocked by the one of our spam filters.
  13. MicheleAnn716

    Remote Text Notification

    I agree. Doesn't look like you need any licensing for this. Thanks.
  14. MicheleAnn716

    Remote Text Notification

    I have it working on one CP server and can't get it work on another one at a diff. location. Trying to figure out if that is the reason
  15. MicheleAnn716

    Remote Text Notification

    Is remote text notification part of the desktop license or is it a feature for all users?
  16. MicheleAnn716

    Remote Notification

    I'm trying to get Remote Notification working for one of our CallPilot systems. It works on one of our CP systems but I did not set it up. I'm sure I'm missing something because I can't get it to work but I've enabled Remote Text Notification, set up the exchange server under External Mail...
  17. MicheleAnn716

    Dial 9 to get out...

    I just realized that there are a bunch of area codes that do not require you to dial 9 to get an outside line (which we require) They are all in the same RLI but I'm not sure what needs to be changed.
  18. MicheleAnn716

    IP Phones

    Deleting the IP from DHCP didn't work
  19. MicheleAnn716

    IP Phones

    vgmc is connected properly. We didn't change any routing either. We don't have many IP phones deployed yet but all of the others are working except for this one.

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