Search results for query: *

I did change the SCR 200 and 513 keys to all be MCR 200 and ran into the limit of 30 dn's. Now I have 15 2616's with MCR 200 as key 1 and key 2. There is still a delay when the operator picks up their phone before they can speak with the caller. They have noticed that the delay is shorter, but...

That is correct, RickyPone. The ringing continues for up to 6 seconds.

Thanks BigIndian65! I have never done that before. I have set-up ACDN's for special numbers to be routed to announcements or voicemail boxes but I have never created an ACDN as a ringing key on a 2616. Here is a representative TNB for one of our phones in the Dispatch center; DES F1D TN...

I have a sticky problem. We have a control center with a group of individuals who rotate through the job. In the past they would all use the same desk, phone and workstation. In a recent remodel they were all given their own desk, phone and workstation. The phones were all the same, 2616's, with...

Thanks Reusser, I did obtain a copy of CP500_Desktop_05.00.41.141 and installed it on one of our Windows 7 systems with Office 2010. It did not lock up the Outlook, but it did not provide the level of integration I was expecting. The install program did not request that I select the Inbox where...

I had a similar problem with my recently installed CP 5.0 system. Check your SNMP host file. Your CP FQDN must be listed or nothing works.