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  1. Tripoth

    Move IP Office server edition over to Nutanix

    Have an IP Office VMware server edition version is 11.0.4.6.0 Build 18 Client is thinking about migrating over to Nutanix. Is there a compatibility issue and what would that entail? Thank you for any assistance you can provide.
  2. Tripoth

    Certs expired on IP Office VMware server edition

    Thank you very much for your assistance!
  3. Tripoth

    Certs expired on IP Office VMware server edition

    Sorry to ask, but how would I know the difference?
  4. Tripoth

    5320 Mitel phones flashing option 129 and tftp missing MiVoice 250

    MIVoice 250. Client had a lightning hit and power outage at their site and had to replace a switch at location. Some of the IP phones are coming up fine, but there are some flashing the option 129 and tftp missing. Have gone into the programming on the phone and added the phone IP, the subnet...
  5. Tripoth

    Certs expired on IP Office VMware server edition

    Have an IP Office VMware server edition version is 11.0.4.6.0 Build 18. Cert expired. Was going to regenerate the certs but someone said I would need to upgrade in order to do so. Is this the case or would I just be able to regenerate from the IP Office as it is?
  6. Tripoth

    MiVoice 250 conference issue

    A conference call is in session. After a certain amount of time the call will call the operator extension. Conference call comes up in the display and she is able to join in the call. No one added the operator. This must be a timer issue, but which setting would it be? The unsupervised CO...
  7. Tripoth

    Outside forwarding issue on MiVoice 250

    Client forwards extension to cell phone. Works fine. After about 2 to 3 minutes the call remains connected to the cell phone but calls back into the main office location where people can pick up the call and join as if in a conference call. How do I keep the call from ringing back into the main...
  8. Tripoth

    Change the dial 9 option on the partner acs

    When you press 9 the ACS grabs an outside line. Is there a way to stop or change that? I am trying to get into an Amanda voicemail system, but you have to dial 999 to reach the admin mailbox. Only system I have on hand to try this is an ACS. Any assistance would be much appreciated.
  9. Tripoth

    Having issues with an Amanda Soho on a D1232

    Someone called us out of the blue and asked if we might be able to help them out. Their Panasonic is not picking up. You hear the clicking inside the Amanda as you called the voicemail hunt group, but it does not pick up. I was looking to get into the Amanda through the serial port with Putty...
  10. Tripoth

    Backup file issue

    Have an older legend at a client's site. Saved to the spm program a few months ago on my computer just in case. Just in case has happened, but the file is now an MPM file and the Winspm program does not recognize the file. Am I out of luck, is there a fix, or did I do an oopsie? Thank you for...
  11. Tripoth

    Toshiba CTX assistance

    Have a client we do wiring for and they have a Toshiba CTX. We are a Mitel/Avaya shop and have no Toshiba knowledge. Phone system works well, so we don't want to try to sell him a new system unless he has to get one. They are looking for someone in the Scranton/Wilkes Barre area to service their...
  12. Tripoth

    Bogen UTI312 and Bogen dft120 question

    We currently have a UTI312 with 7 zones. Cisco system with a Loop start port coming into the UTI312. Getting feedback so we need a feedback eliminator. Purchased a Viking model ant there are issues. 1. When people don't hang up their phone correctly(I know, this really should not be an issue...
  13. Tripoth

    Bogen UTI 312 issue integrating with other Viking equipment

    You would think grown adults would be able to hang up a phone, right? :) We were testing out the station port instead of a trunk port scenario. It works all the way through the FXI and FBI, but the UTI does not seem to register anything or send the page. Some setting on the UTI must be...
  14. Tripoth

    Bogen UTI 312 issue integrating with other Viking equipment

    It is just programmed as a station port.
  15. Tripoth

    Bogen UTI 312 issue integrating with other Viking equipment

    Asking how they have the port programmed now. Not an IPO, but a Cisco. Page goes through to the FBI unit. I get the confirmation tone, I see the FBI unit recording, and then I see it activated to send the page out. I can hear the page out on my butt set before it hits the UTI312 Problem is...
  16. Tripoth

    Bogen UTI 312 issue integrating with other Viking equipment

    Equipment in play... Viking FXI-1A Viking FBI-1A Bogen UTI 312 Paging is using an analog station port. Goes into the FXI on the 1 and 2 terminals. The 3 and 4 terminals on the FXI wire into the 1 and 2 terminals on the FBI The 5 and 6 terminals on the FXI wire into the 5 and 6 terminals on the...
  17. Tripoth

    IVR issue with SIP trunks for the MiVoice 250

    The current IVR set up works as such on their old phone system.... Call comes in, hit the auto attendant Caller chooses the option to go to the pharmacy There are 4 analog extensions in a linear hunt group going into the IVR IVR picks up does it stuff and gives the caller an option to get in...
  18. Tripoth

    Bogen PCM Talkback module

    Don't you have to provide power to the CO trunk in order for it to function?
  19. Tripoth

    Bogen PCM Talkback module

    Does the paging port on the IP Office support the two way communication needed to use the talkback module? If not, is there a way to use the talkback module with the IPOffice? Maybe using a trunk port and a UPAM module or something of that nature?
  20. Tripoth

    MiVoice 250 bogen talkback module problem

    Have a MiVoice 250. Mitel support says it is very similar to the 5000 platform. Have installed a Bogen PCM 2000 system with a talkback module. Testing the PCM midule without the system the talkback works. Paging through the phone system, the paging works, but no talkback. Have the paging zone...

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