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  1. adrianoalves78

    Microsoft Teams Skype for Business

    Hello Dear, I need your help, because when I went to configure a Microsoft Teams extension of a user, it presented the following message below: Grant-CsTeamsUpgradePolicy : User is homed on-premises in a Skype for Business or Lync deployment. On-premises users can be upgraded to Teams using...
  2. adrianoalves78

    Cut call using Microsoft Teams

    Dears, good morning! I'm using the Unify Common Management Platform system, where when I make an extension x extension call, being MIcrosoft Teams extension x VoIP Unify extension and the destination answers our conversation it's cut off (conversation failure) and we don't know what it could be...
  3. adrianoalves78

    Cut call using Microsoft Teams

    hello gentlemen, I'm having problems calling a branch that uses Siemens VoIP through Microsoft Teams, when the destination answers the call it's cut off, with voice failure, I would like some help on how to resolve this situation. Thanks.
  4. adrianoalves78

    Hipath 4000 - Configure activation of the 2nd waiting line, and history of missed calls

    Gentlemen, I am in a client, where I was asked to configure the digital extension of the Hipath 4000 central to activate the 2nd waiting line, and history of missed calls. I'm waiting for someone to help me. Thank you. Senhores, Estou em um cliente, onde foi solicitado para configurar no...
  5. adrianoalves78

    Hipath 4000 - Key trunk number different from the disclosed

    Good afternoon person I am attending a customer who has the key trunk +55 11 2172-2300 but when someone calls, for example, extension 2361 that is forwarding to a cell phone, when the user answers the call instead of appearing on the display +55 11 2172- 2300 is showing the key trunk +55 11...
  6. adrianoalves78

    Hipath 4000 - automatic call forwarding

    gentlemen, I am attending a Hipath 4000 customer who wants to make automatic call diversion with different times, as shown below and I need help to set them up 1) Extensions 1297/1298/1299/1300/1301 Rodrigo - 8am to 11am (61) 98249-4386 Yago - 11am to 2pm (61) 99630-5696 Felipe - 14h to 18h...
  7. adrianoalves78

    Analog extensions do not ring - Hipath 3550

    I have a client that uses the Hipath 3550 where he is having the following problem, the analog DDR extensions when someone calls them internally or externally the devices do not ring, however if the extension receiving the call takes the handset off the hook it receives the call. And a test was...
  8. adrianoalves78

    How to download hipath 3000 software to the 128Mb MMC card that gets connected to pabx hipath 3800?

    Gentlemen, How to download hipath 3000 software to the 128Mb MMC card that gets connected to pabx hipath 3800? Which procedure do I have to follow. I'm waiting. Thank you.
  9. adrianoalves78

    Como transferir o software do hipath 3000 para o cartão MMC 128Mb que fica conectado no pabx hipath

    Senhores, Como transferir o software do hipath 3000 para o cartão MMC 128Mb que fica conectado no pabx hipath 3800? Qual procedimento tenho que seguir. Fico no aguardo. Obrigado.
  10. adrianoalves78

    Configure a SIP TRUNK between the H3K switch and a Cisco or CUCM router

    Please, I need to configure a SIP TRUNK between the H3K switch and a Cisco or CUCM router, please please help me with a step by step setup. I'm waiting. Thank you.
  11. adrianoalves78

    Expert STI-220 OpenScape 4000 Technical Sales

    Good afternoon, I would like to know if anyone would have the simulation answers from the Expert STI-220 OpenScape 4000 Technical Sales certification, so I can study. Awaiting. Thank you.
  12. adrianoalves78

    Expert STI-220 OpenScape 4000 Technical Sales

    Good afternoon, I would like to know if anyone would have the simulation answers from the Expert STI-220 OpenScape 4000 Technical Sales certification, so I can study. Awaiting. Thank you.
  13. adrianoalves78

    Block Calls to Collect in Hipath 4000

    what is the command in hipath 4000 that I perform to block calls to collect? Thanks.
  14. adrianoalves78

    setting up extensions keys in central hipath 3800

    What is the step-by-step procedure for setting up extensions keys in central hipath 3800
  15. adrianoalves78

    I need the step by step procedure for backing up the PABX Ericsson MX-One 3.2 sp4

    Hello, I would like to know the procedure for backing up the central mx-one version 3.2 sp4. Thanks,
  16. adrianoalves78

    extension name avaya nortel / CS1000 not appear on the display who is calling

    Ok, thanks but the extension is already with these options enabled in the class of service, however the clerk insists that when the extension of it to that extension 2528 she can not see the name of it, but if she calls to any other extension it ve the name of another extension. What would be...
  17. adrianoalves78

    extension name avaya nortel / CS1000 not appear on the display who is calling

    I have a nortel avaya extension when he calls another extension name appears, however when someone calls him the name does not appear to the person who is calling; Thanks
  18. adrianoalves78

    Authorization code Mx-One

    Hi, All! Creating various authorization passwords on mx-one? because the attendant would leave the PIN 1234 to several extensions. Thank you.
  19. adrianoalves78

    hiding extension number

    good Morning, I wonder if you have the possibility to hide the extension number from avaya ipo 500, it has a client who would like to be concealing an extension number from appearing on the display of other extensions. Thank you.
  20. adrianoalves78

    Manual MD110

    Good morning, I wonder who could send me the Aastra MD110 manual because I'm familiarizing myself with the equipment and need the manual to learn the commands. Thank you.

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