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Act 2007 version 9

I am using Act by sage version 9 and Outlook 2003. I cannot seem to attach my emails to a specific contact in Act. I went in to Outook and added a new directory, clicked on additional directories, chose Act! Address Book, and it says it already exists and cannot be duplicated twice. BUT..... I...

I went into Outlook to add Act! Address Book into Outlook, it stated it was already done. However, I still don't see the Act tab in outlook so I can attach emails to Act Contats.

Thanks, it was the very last option, making sure it wasn't disabled, but it finally worked! Thanks for your help!

Version 9.0.1.162 I have added the Act Database as an address book. I went to Mail Setup, Email Accounts, Add a new directory or address book, Additional Address books, selected Act address book, and it says it already exists cannot specify twice. So with that said, I am assuming I have it...

I cannot get the Act history to record my emails. I unchecked "Use Microsoft Office Word 2003 to edit emails' in my outlook, I went under my History tab in Act and my options are correct, I have all dates, all types, and all users selected. I clicked on an email in Act and sent it. It is...

Thank you so much!!!

Sorry, just realized how I worded it. I am importing hundreds of body shops in the same database. Many of them will be listed as a body shop and a collision shop with different names, but they have the same address. I want to filter out the addresses that are the same. I don't see where I...

I want to import from excel into act sage v. 9. However it will only filter out duplicate contact names. How do I filter out duplicate address names.