We have a client forwarding his extension to cell phone using analog lines-so I guess 2 lines involved-volume is an issue on calls to cell-any way to do link to cell where call will go out on same line if lines have link feature ???
Please help...
Is there a Toshiba Telephone System Forum as I need some support on password resetting systems that we do not have password for-new clients are calling us for support but we do not have the passwords. Cix 100 Cix 40 and older Strata telephone systems and voicemails
Steve
We have a client and all the speakers in shop are dead-the horns are all good but the page port off the MICS has no audio coming out on it. We are on Black Slate. We rebooted system still the same no audio.
Can we set up paging on a line port ??? Do we need some external device ??
IS THERE ANY ONE OUT THERE THAT CAN ADVISE ON TOSHIBA PASSWORDS ON EXISTING CLIENT INSTALLATIONS. WE NEED SOME DEFAULT INFO THAT WE MAY NOT KNOW OR BEST WAYS TO RESET IF WE HAVE TO.
PLEASE ADVISE ...
I have a client that we service and they had a few companion handsets bad for years-New IT guy starts and finds a few on Amazon-They want me to come in and get them working.
I have never done companion is there some easy process to follow for this ??? Perhaps some documents
For my info if i get a current back up and we need to replace the KSU its a 6.0 currently. I would need a BCM 50 that has the 2 expander licenses also in it correct as key codes are no longer valid. Do i just upload back up into new ksu I get ??? Its a big site about 50 Ext...
We have a bcm 50 in the field that has an issue today as you call in to get the clients main greetings and you get more like a default voice saying enter the extension or press 0. Seems to be like the general mail box perhaps.
Client cant dial F983 or F982 and no staff can access their...
I have since defaulted the cp100 and all work well now so i guess its the mismatched systems you cant load in back up if the units are not identical...
THE RELEASES AND MAILBOXES DO NOT MATCH ON THE LAB SYSTEM AND THE BACK UP I RESTORED ON TO IT...THE BACK UP IS FROM A 40 MAILBOX SYSTEM AND THE LAB UNIT IS A 26. i DO NOT KNOW THE RELEASE OF THE BACK UP SYSTEM IT WAS INSTALLED IN 2013. THE LAB SYSTEM IS A 3.1
I have a CP100 on a Cics in my lab i was working on to fix a client issue but I have a small issue. The systems are up and running and i can log in to the cp100 using feature 983-I have loaded in a back up from another system so I have greetings and mailboxes. I can call an extension and leave a...
We have a NS700 with Bell Canada Lines on it. Seems people call in and when The AA answers and you dial the 3 digit extension you want you may get to the extension or you will get back to the AA because the system is not seeing the 1st digit you dialed. We have tested all 6 analog lines and all...
I hooked up the second extension and all seems good now-Not sure why you need the second Ext plugged in to get the extra mailboxes ??? Its in our lab for programming so it was just 1 ext to get it up and running and its used also so you would think it would come up with 48 from the get go ???
I did not have the second Ext hooked up yet as I am just programming -let me do that see if its any different-I just want to confirm I have 48MB and I dont want to program 24 and find out I don't...
Thanks Sir-Yes I did power down and swap the 4CH upgrade-No idea why we lost program...Had to start from F903 and do it all over...
I logged in did the 44 and it says system upgrade yes or Quit and is looking for a key...
I have a flash 2 with the 4 port upgrade card snapped in it but I only get 24 mailboxes. I replaced the 4 port expander and lost all programming. So when you log in to F983 what is an easy way to confirm you have 24 or 48 mailboxes I dont want to spend all day reprogramming and find out its 24...
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