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I'm a member of the Domain Admins group and that group has Manage Permissions to my Exchange Mailbox. When I remove that group from the Manage Permissions, I no longer can access my mailbox using OWA or Active Sync. This means that any member of the Domain Admins group has access to my email...

Is there a way on the CLI to capture ANY traffic (allowed and Denied) that is hitting one IP Address? Thank you.

I went to the USers Tab and associated the extension with the user. In fact, the phone display has the extension and can dial out. When I try to call that DID,it rings straight to the Autoattendant and they cannot even dial any internal extensions.

Have an NBX V3000 system and don't know it that well. Trying to setup a new user on an existing extension. I change the user name to the new user. The phone can dial out OK, but when I call the extension, it automatically rings to our AutoAttendant. How/Where can I make the change to ring at...

I had it programmed where a few of our users go get a notification sent to their cell numbers when a voicemail was left in IP Office. The steps I followed were: 1) In Manager, for the User, Source Numbers tab, added P + the number used to dial the cell (had user test calling and the format was...

Tested with Dialer.exe and it works fine. Where can I get the Tapi2 install files?

User has Swiftpage ACT installed and I installed the TAPI3 client and configured it using their extension. When user tries to call a from contact from ACT, his phone displays NUMBER BUSY and won't dial out. Anything I need to change on the user account in Manager? Thanks.

Here's what I did so far: 1) Installed the Admin software on another PC and tried to receive the config file. 2) I was able to receive it Ok, but whenever I made changes to the config and tried to right it back to the switch, I got an error back from Avaya IP Office Manager - Unhandled Exception...

How do I get into the Security Settings if I can't get the config file to load?

I'm pretty sure the password I'm using is correct. When I try a different password in Manager, I get an error message that the password is incorrect.

Uninstalled McAfee and also disabled all Windows Defender Options on PC. Still have the same issue

Having an issue with receiving the config file from my IP Office system to the Voicemail PC. The IP of the switch is 172.16.28.33 and is 172.16.28.34 for the voicemail PC. They are on the same switch and I can ping .33 from the PC. I know the password is correct because I use that password to...

Is it possible to set up call forwarding to a users cell phone but have the message go to the Avaya voicemail box rather than the cell phone voice mail?

VM Pro. Thank you for the tip...

I want to setup the Call Recording feature and found that this is the WAV file that automatically is heard when the call is being recorded (aor_oo.wav) How can I change that to make it a more customized warning? (How do I record a new WAV file)

How do you connect to the phone system directly - without using an application on another PC? Sort of like the Console on a router..

We have a T1 (not a PRI) through Century Link which was used for outbound long distance calls. It stopped working and Century Link said they see no errors on the circuit. I have looked at the switch (IP Office 500 8.1 (69)) and don't see any other issues. We have 2 others circuits which are...

Can we control what the Outbound Called ID displays on a PRI or is this strictly up to the provider (Comcast)? If we can control it, where can we do this in Manager? Thank you...

Is it possible to dial into the system and set the Forwarding Unconditional option? Thank you...

Thanks. Got it working with your help. Created a Leave Point for the former employee to go to the new employee's Vmail. Also had to turn on the Vmail for the former employee.