Kevin Kennedy, President and CEO of Avaya sent an email to IAUG members informing him of his passing late on Friday. I told the IAUG International President I was appreciative of his note and kind thoughts to inform the IAUG members.
We are moving an IVR system from CS1000 to Aura 6.3 (it is on a Lineside T1 card as analog stations). The IVR system has the need to do a hookswitch transfer to a 4-digit extension number. In the current CS1000 system we have these set up as ACD numbers with the NCFW set as the external...
On a CS1000E 7.6 system I'm attempting to send some E.164 National traffic on a H.323 VTRK from sets on one CS1k to another, to exit on a PRI trunk and trying to figure out why I receive the following message (monitoring the DCH on the far end).
DCH 20 IMSG SETUP REF 00008181 CH 96 1 1 0...
I need to replace a DSP daughterboard on one of my G430 Media Gateways. I have no active TDM or analog interfaces, or any VAL announcement groups on this unit, only DSP resources. Is there a command to gracefully shut down the DSP use on the gateway, as I still have some use of the onboard DSP.
Problem has returned, but looking back through TTY log today is showing an IOD040 error pointing to our ACD printer TTY, and it is disabled (along with the PRT) which is attached to a buffer box. Going through and disabling the RPRT on all of our ACDs (no longer needed) and waiting until after...
Well, for reasons unknown the in-service CPU did an INI a few minutes ago causing the standby CPU to INI and take over control of the MGCs and D-channels.
At least now audits and TIM000 messages are appearing so the problem has corrected itself. Just in working hours.
Like right now the rlogin PuTTY session timed out and dropped off my computer (and will survive CPU swaps). While the session through the SS stays active.
FYI, during the time connected I did not see any AUD000/TIM000 logs. I still have a serial terminal (16 years old but still going) on the...
Yes, it is a PTY through a cslogin on a Sig Server. I've done that once but will try again. I have done a PRT AHST in LD 22 and it doesn't show the AUD000/TIM000 either after the point in time the issue started.
Noticed in the past few days AUD000 and TIM000 messages have stopped showing up on my TTY. Also not seeing Midnights running either.
System is 7.6 HA.
The TTY is set as follows:
TTY 14 SCH MTC BUG 11:38
OVL111 IDLE 0
The last AUD/TIM messages were right before a set of messages with the...
Fixed the issue by replacing the chassis with a spare Option 11c cabinet. Believe either the backplane or the power supply was damaged and not switching the ground side correctly. Since we were getting dial tone (MGC/DSP cards) and the co-res CPPM portions were operating correctly, wasn't much...
Having a strange issue with CS1000B with a Universal Trunk Card and ground trunks.
We cannot seize an outgoing trunk using a maintenance set on any port on the trunk card. We get about 2 seconds of dial tone then the trunk drops with a TRK017 error. However, at the same time, the AUTO DN...
Preparing to update a CS1000E chassis with a CPMG co-res card (combo CP and MGC). Right now unable to locate the NTC326AAE6 RJ45 to serial adapter needed to access the RJ45 TTY console port. Does a regular Cisco console cable work? Unfortunately 500+ miles from the site and trying to tell a...
We are currently using a CS1K system with Avaya Call Pilot, which has a feature called "Express Messaging" allowing users to transfer calls directly to a VM user's mailbox by transferring the call to the Express Messaging extension and entering the destination mailbox.
We are starting a...
I'm having a problem with an MGC card. Long ago this card failed during an upgrade so installed a spare MGC, performed some of the Gold image recovery tasks to get the card back to working shape, and put it back in my spares box. A couple of weeks ago my provider came in and installed the...
And before you drink the provider-based IP phone system Kool-Aid why don't you Google to find a story from last week when a major local public University lost 5000 IP lines for 24 hours. They went with the hosted Broadsoft IP solution from a big-3 LEC working away from CS2k and DMS-100...
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