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Can you provide a trace? If you have softphones do they experience the issue? Tracesbc and list trace in CM are your friends. Get both with a good call and a bad call and compare line by line. For instance, are they using the same signaling group? NR? Ports? Is the reinvite?

manuals, off the top of my head, I'd be looking at the public/private table or off prem table. Arlo

Are you referring to An LSP to a standalone? If not, you'll find the information in Upgrading Communication Manager and look in Ch 5 for the upgrade methods. You'll also need to read Deploying Communication Manager in a Virtualized Environment. These are both available on the Avaya Support Site.

I would look at how you get traffic to the trunk group. check that it is included as an option in the route-pattern/s that point to the second T1. If not, add it, if it's the second option frog it and see if it takes traffic. Roger the phone guy has an excellent Avaya call flow chart if you need...

Have you verified both the active and standby CM? Also, check the CA that created is trusted by both. You might see more looking at the file sync logs in /var/log/ecs or in the GUI.

Jimbojimbo, That boat already sailed. Installing the first of 4 HA pair of ASBCEs on AHV. What you told me gives me some hope given Broadcom/VMware's sudden changes to their previous model.

Go to Avaya University and sign up for online classes. As of Feb 1 the classes and tests are complimentary for customers.

Is anyone using using Nutanix Acropolis OS with AHV instead of ESXi? Exploring a move away from VMware.

Can you post a traceSM or tracesbc? Capture a good call and a bad call. If you are using an Avaya SBCE from ipcs login $"tracesbc -u 1876xxxxxxx" this will provide you a capture filter.

You can see the error in an mst trace. Below is a link to an excellent example from AvayaTier3. https://www.tek-tips.com/viewthread.cfm?qid=1754204

Walruses, I agree with biglebowski, Try this display filter(tls.handshake.type == 11) You should be able to see the certificate being offered by Genesis. If you click into the Transport Layer Security in the packet details pane you can verify the root CA you need to load on your SBC and set in...

Can you provide an example from a tracesbc? What is the exact error? What is the SBC release?

Kyle555, Thanks for the reply. I know it's possible. I've attached a redhat document that speaks to it. BUT, I think Avaya SBC application doesn't support RFC3021. Hoping someone on the forum had experience with it. I do have a ticket open with Avaya to verify support and I've requested a /30...

Hi, I am working with an Avaya SBCE 8.1.3 RHEL 7.9 Maipo. We're trying to turn up a sip trunk to a new carrier. I've been given a /31 network. has anyone done this before on an Avaya SBC? RFC 3021 does not show as supported and I don't think manually manipulating the config file of the...

PhoneITGuy, This is what I would do. 1.First I would get the Planning for Upgrading Avaya Aura Applications document. https://support.avaya.com/css/P8/documents/101059291 Chapter 5: Upgrade Sequence and Paths will give you the Avaya recommended upgrade order. 2. I would Download the latest...

Thanks, biglebowski!

We are preparing to migrate new hardware for our Avaya VMware environment. I was told in the past that Avaya did not support distributed switches is this still true? When I ask Avaya I'm told to request the information for each product. We will be on 10.1.x or 8.1.x (Media-Server, AEP etc.).

Trilogy, We are looking at migrating our IPC users to their cloud offering. We are providing dial tone to do this we need an IPC provided router in our data center to which we will connect our SBCE. Another option would be to do an integration with Call Tower for the cloud turret dial tone.

Have you considered setting up a blacklist in your Session Manager SIP firewall?

We upgraded from 7.x to 8.x on our own with the exception of AES and some other applications that require APS. (e.g CMS, CRM connector) We have had our business partner handle most of the licensing and registration. Currently, we are upgrading the entire environment to 10.x. As Jimbojimbo stated...