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  1. E

    Media Manager 11.1 listen to recording files

    I have upgraded both IP Office 500V2 from R11.1.0.1 Build 95 to R11.1.3200 Build 6, and also upgraded the Application Server to the same version. I can access the Application Server as an Administrator. The recording files can now be played on all browsers. They can also be downloaded either as...
  2. E

    Media Manager 11.1 listen to recording files

    I have changed the ownership for /additional-HDD#1/partition1 to be chown -R vmpro:root /additional-hdd#1/partition1 but unfortunately the issue still as is I can listen to the recording files using Chrome, but Firefox can’t play them. I can download the files, but I can’t listen to them. I...
  3. E

    Media Manager 11.1 listen to recording files

    Thank you, Ekster and Albus2, for your replies. It seems that all issues are related to the additional HDD permissions and ownership. I have not upgraded Media Manager yet, as I am keeping that as a last resort. I have changed the permissions and ownership for /additional-HDD#1/partition1 as...
  4. E

    Media Manager 11.1 listen to recording files

    @greggster - We have tried all of them. the same results.
  5. E

    Media Manager 11.1 listen to recording files

    I'm running IPO R11.1.0 along with an Application Server that has Media Manager R11.1.0 installed. Users can access the recording files via the URL https://application-server-ip:7070/WebManagement/index.html. However, when they attempt listen or download any files, the playback doesn't function...

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