probably best to enter Question in english
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Hello everyone,
I'm currently having an interconnect issue between Mitel EX and Avaya. The SIP cluster has been successfully established. The problem is, when the Mitel SIP phone calls the Avaya phone, both parties communicate fine, and the same goes...
not a fan - wont be back here as often as i used to be........
Interface is ok , new stuff is ok , hate the way teh forums are organises - cant work out hwo to make just the ones i want to look at be listed as they used to be.
And now im having to set any email notifications as spam because im...
FYI the DRNs and sys eng guide no longer include usefull information like compatible versions - they have references to the same crappo matrix
most of the recent versions go back to MIVB 8.0SP3 ( last version before vxworks change and additional RAM for physical servers )
yes this as with most other products where they redesign stuff isnt an improvement - much harder to find what you want to look for
would be nicer if they added back a single list of forums so you can go directly without scrolling though them all
perhaps im just getting old and grumpy ( or...
Mitel RTP is peer to peer
MIVB will need to be able to route directly to the carrier for signalling
all phones and any other VOIP device will also need to be able to route directly to the carrier
when you have a MBG in place it provides a means to ensure all signalling and RTP traffic is first...
good luck expecting any form of response from user voice .
ill add my vote but dont hold your breath
If I never did anything I'd never done before , I'd never do anything.....
Not exactly what you are describing as its more of a callnot answered situation thatn an operator idle one
Class of service / Advanced /Attendant
Attendant Busy Out Timer
This timer defines the length of time in minutes for which calls will be queued at all attendant consoles before switching...
its not a magical feature that works without specific config in place
will hugely depend upon how the system has been programmed
- if its correct then you will have an extension thats the pilot of a MDU group
within that group will be at least 2 subextensions
- we normally use the auto...
all mivbs are added to network elements with their name and Ip address
they should all have a pabx number
on later software
its no longer required to set the ip address against the entries in ip/xnet / ICP/PBX networking
the xnet just uses the pbx number and gets the ip from network elements
If...
customer has a historiCAL mivcr ( FOR REPLAY OR PAST RECORDINGS ONLY)
they recently asked us to set it to start purging old calls ( older than 5 years)
when we set that to stage based on 5 years and then delete , it left behind a few recordings
ther was nothing we could see that indicated why...
keep an old pc or laptop with appropriate browser
we had an xp laptop for this purpose for quite awhile due to customer sluggishness
If I never did anything I'd never done before , I'd never do anything.....
too old for me sorry - i can search for stuff in KMS but not sure what to search for exactly
- no reference of pridun.scp
If I never did anything I'd never done before , I'd never do anything.....
path unavailable works if the applied skill groups are not set to queue when no agents available
and when no agents are available ( agents logged in and on break are considered available)
something is wrong if you cant see any agents in the agent state by time for queue and its still not going...
no you have to get the desaware key from the amc entry - like a windows key
if you ever have to reinstall the software on another PC 9 side by side migration ) you can use it again
then it needs to be regenerated in amc before it can be used again
If I never did anything I'd never done before ...
just heard that in AU they are working on 2 years to fully exit from all support on voice products
If I never did anything I'd never done before , I'd never do anything.....
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