You can create them like this:
212901XXXX Destination: #
646882XXXX Destination: #
201817XXXX Destination: #
I Would only use the last 2 digits to do this though, example:
20181751XX Destination: 51#
Alternatively...
Upgrade the system to 11.1.3.2.0
There was a Bug I found across multiple sites specifically with J 179s, unplugging the phone and plugging it back in again would occasionally fix the issue for a short period of time. or as reboot of the IPO itself tended to help
Hey all,
Has anyone else utilized AWFOS with ACCS/IPOSE and had the customer want to give ACCS agents using a softphone access to start a recording manually?
As far as I can tell, I can have them record automatically and then pause/cancel or not record.
If they were using a desk phone I can...
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