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  1. rickuk

    Call in and out of same SIP Trunk

    out of interest how do you set up stun and sip I have several installs and have always set up the same way, going back and testing all site have the same issue. My set up is usually a Dell SonicWALL as firewall. I create a NAT rule with 1 static external IP address mapped to the internal IP...
  2. rickuk

    Call in and out of same SIP Trunk

    Ill run some STUn tests and see what I get, could be the SonicWALL but Ive disabled the SIP Transformation settings
  3. rickuk

    Call in and out of same SIP Trunk

    The IP Office is behind a firewall, the third IP is the internal IP 192.192.x.x is the internal IP, could NAT be casuing the issue?
  4. rickuk

    Call in and out of same SIP Trunk

    I accept I can create short codes etc, 200 DDI's and extensions going to be fun, I was just hoping to find a technical answer why it doesn't work in the first place.
  5. rickuk

    Call in and out of same SIP Trunk

    HI, I have a situation where some users are using the full DDI to call and internal extension, because obviously its easier to remember the DDI number that a 3 digit extension, but forgetting that argument, the call gets dropped, So user calls DDI number this goes out on the SIP trunk, the SIP...
  6. rickuk

    SIP Trunk issues Version 9.1 same truck forward

    Only problem is this worked when on version 9 only failed on version 9.1. Im going to role back to v9 tonight and test see if it still works.
  7. rickuk

    SIP Trunk issues Version 9.1 same truck forward

    As requested, Call made to a user "server room" with unconditional forward to a mobile, the mobile rang was answered but the calling part only got ringing until the mobile hung up which then disconnected the call. 13:22:13 60246104mS SIP Rx: UDP 91.151.2.130:5060 -> 192.192.200.185:5060...
  8. rickuk

    SIP Trunk issues Version 9.1 same truck forward

    Hi all, Since we have upgraded to version 9.1 we have a strange sip trunk issue. Issue 1 Incoming call to Short code which forwards to an external number, or directly to external number by ICR, Caller hears no ring tone, however destination device rings, in my case a mobile, if the called...
  9. rickuk

    Voicemail Pro version 9 - Complete Sequence not working

    Hi, I have a call flow which ends on a call listen option, which I then want to email out, Ive set up the call flow as in the help manual but the email never gets sent. Email is working as I have tested just sending an email by moving the email action before the listen Any ideas? Thanks Richard

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