Search results for query: *

Thanks guycable for sharing your infos. I still haven't found what's wrong on our 1150. Impossible to put the class AAA. SCH0950 Prime DN must be a single appearance DN for Automatic Answerback. The AAK key is removed or the AAA class of service is reset to AAD. Can you tell one more thing...

I would have a doubt that the problem is the switch's release. Guycable, are you really using an 1150 IP phone with ACD on key 0 and DN on key 1 ? AND, can you really answer with a wireless headset on calls coming on key 1? Can you confirm the following? If it is really working like the above...

Hi, Thanks for the quick reply. Yes IRA and LPK was my first thought as well. The ACD Q is with RDNA : NO. I have tried to put the DN on the key 1 but no success. The PBX release is CS1000 4.5. I have asked to some guy at Nortel, but don't expect to have much from them at the moment... Thanks LB

Hi, We are having problems using a Nortel 1150 with a Plantronics wireless headset (USB). The phone has the latest firmware (3.2) and the key 0 is the ACD for a call center. On the key 3 there is a personnal DN. Even with a wired headset we can't take calls on the DN, but only from a ACD call...

Hi, You were right ! It was all about the CLID. I had to add the call display feature to our system and then we could hear the ring. BUT, if the auto-attendant is at less than 3 rings it won't give enough time to send the call display information from the CO, so not ring will be heard. So there...

HI everyone ! Thanks for all your comments. This forum is just amazing ! All you guys are champions. Unfortunatly, after all of what i tried based on your advices, i still can't elucidate the mystery of the voicemail tone. Fortunatly, we have a BCM50 to perfom tests in our laboratory, so i...

Hi guys thanks much for the quick reply ! I've tried what you suggested and i don't think this is what i am looking for. The short ring (or notification signal or tone ??) is still not ringing when an EXTERNAL call goes into the subscriber mailbox. Just to make this more clear, this "signal"...

Hi, I have been through some threads but didn't find answers i am looking for. We have a BCM50 and want to hear the short ring signal when a external call is going into the mailbox. At the moment this is working fine for INTERNAL calls, wether the user is online or not. The FWD no answer and...