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  1. EricTheAvayaGuy

    All connections to this control unit are in use

    I get the following message: HTTP Server Allows Avaya Clients Only with a 403 Forbidden.
  2. EricTheAvayaGuy

    All connections to this control unit are in use

    I am running the System Status application on a client PC. I put the IP address of the IPO and it tells me all connection in use, even though no one else is logged in.
  3. EricTheAvayaGuy

    All connections to this control unit are in use

    No, it is a different PC. Just System Status login which does not work.
  4. EricTheAvayaGuy

    All connections to this control unit are in use

    thread940-1478438 Hello, I have an IP Office 5.0, getting this error logging into SS, no one else is logged in at this time. We had to restart our switch last night so the two PCs which were logged in acquired new IP addresses. Is there a way to clear the connections without rebooting the IP...
  5. EricTheAvayaGuy

    Revisit - Linksys/Cisco RV016 with VPN Remote

    Not yet. I have not re-visited this project yet. I was thinking of just getting another Cisco router and set up site to site VPN. Regards.
  6. EricTheAvayaGuy

    Revisit - Linksys/Cisco RV016 with VPN Remote

    Hello, I've seen some older posts on this topic and was wondering if anyone figured this out or if I should just shop for a new router. I have an RV016 with latest firmware and 3 WAN connections load balancing. I have a 5610SW IP phone with VPN firmware and a VPN license. I have an IP Office...
  7. EricTheAvayaGuy

    IP Office 500 DS8 Card Issues

    Hello, So I shut everything down last night, re-ordered the cards per the recommendations, tried a few configurations as noted above and kept getting the same result with this new DS8 card. With the new card out all is good. Is there something else I am missing? Thanks, Eric
  8. EricTheAvayaGuy

    IP Office 500 DS8 Card Issues

    Hello, I have an IP Office 500 with the following slot configuration: 415890279mS PRN: +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 415890279mS PRN: + loader: 1.3 415890279mS PRN: + cpu: id 2 board d0 pld 17 type c10 options 102 415890279mS PRN: + fpga: id 1 issue 1 build...
  9. EricTheAvayaGuy

    Short Code to Log Someone Into a Hunt Group

    Westi, I did review the other post and not sure if that is what I am looking to do. As a supervisor from my desk I want to be able to dial a code to log someone in/out of a group. Regards, Eric
  10. EricTheAvayaGuy

    Short Code to Log Someone Into a Hunt Group

    Hey, Is there a short code or feature button that I can program to log someone's extension into or out of a Hunt Group? Basically my agents forget to log out alot when they take extended breaks and I'd like a quick way to log them out and back in. Thanks, Eric
  11. EricTheAvayaGuy

    Recording a Forwarded Call

    Thanks, I figured as much, just wanted to confirm. Eric
  12. EricTheAvayaGuy

    Recording a Forwarded Call

    Hello, I have an after hours customer service center that takes our CS calls outside of our business hours. Basically when a customer calls when we are closed they get our after hours message. They can press 3 to transfer to our after hours customer service center. The Voice Mail system...
  13. EricTheAvayaGuy

    Blocking xxx-555-1212

    Thanks, So am I better just creating a short code like 9xxx5551212 and 91xxx5551212 with the Barring function, or should I do this in ARS? Eric
  14. EricTheAvayaGuy

    Blocking xxx-555-1212

    Hello, I am looking to block all calls to 555-1212. I set up the following short codes to trigger Clear Call which do seem to work: [9]xxx5551212 [9]1xxx5551212 I just want to verify if this is the best way to handle this task. Avaya IP Office 5.0(8) Regards, Eric
  15. EricTheAvayaGuy

    Alphabet Soup in CallerID over SIP Trunk (CallCentric)

    So has this been opened as a bug with Avaya? Eric
  16. EricTheAvayaGuy

    Alphabet Soup in CallerID over SIP Trunk (CallCentric)

    Hi Drew, I am not sure I follow, what line should I look at? Also, is this a system controlled configuration? Thanks.
  17. EricTheAvayaGuy

    Alphabet Soup in CallerID over SIP Trunk (CallCentric)

    Bas1234, I just rechecked the trace, that is actually in the trace for the good caller ID, I copied/pasted in sections and looks like I missed a few lines. All pretty much looks the same to me with the exception of what gets picked up as the calling number. Very odd. Eric
  18. EricTheAvayaGuy

    Alphabet Soup in CallerID over SIP Trunk (CallCentric)

    Hi Andre, Were you able to test? I am running 5.0 and have the same exact problem. Only thing is every other call comes in showing a valid Caller ID name/number. Very odd, but if I dial my SIP number from my cell twice I'll get garbled caller ID followed by valid caller ID, same if I call 10...

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