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Hey Telecomboy, it is a newer release but its less than 2 major versions so it's 5.2... although maybe that's still the problem. It actually detects it in manager now and the extensions are put in for the digital 30 ports but when I plug in a phone to any of the digital 30 ports the phone light...

Sorry forgot to add obviously I tried reboot everything and powering it off in order as well...

We have an IP403 Control unit running 3.2 (53)and our 30 port IP400 digital station expansion module isn't detected in the manager, I even tried replacing the control unit. The light comes on solid green and everything looks okay. Do you guys have any suggestions before I buy a new one? I tried...

Oh yes, it's on the users voicemail tab... Thanks you guys rock

Currently on our phone system (we have 4 IP403 3.2 (53) units) if you call and get someone's voicemail you can press 0 and it immediately transfers you to one of our service center hunt groups so you can avoid the voicemail. However, in one of our branch office IPO units pressing 0 doesn't do...

Hey IPGuru :) Is there a way to have the red light turn on their handset each time a central voicemail is left in that centralized box WHILE still having their own voicemail light come on for their own voicemails? That way if they still have a red light on and are wondering why the red light...

Awesome thank you so much I will go try to do this...

Okay thx... quick question though how/where do I add a leave point for the hunt group? (the first part of what you said)I see the leave mail action thing and I see where you can sort of populate in a user but I'm confused about the first part and connecting it...

Hey There, We have Avaya IP403 3.2 (53)units and I have a Linear hunt group with 3 extensions. If all 3 people do not answer their phones in order I want it to automatically go to the voicemail box of ONE person's extension (that happens to be in that hunt group)as a last resort. What is the...

haha yeah that works great IPGuru you're awesome :] Pretty neat trick to get around it..!! I would have never thought of that! Thanks everyone!

We currently have 4 offices running IP403 3.2(53) firmware units. On our call menu if you press option 6 it will forward you to a user at one branch office (extention 855), I'm wondering if it possible to make it forward it to a list of users in order, if the first person doesn't answer their...

Why do some VCM's say 65ms echo cancellation and some say 25ms yet they are similarly priced? Wouldn't you want 25ms? Or does the 65ms mean it stopps echo UP TO 65ms effectively? I'm looking at two VCM's right now, one is an 8 port and one is a 10 port, and they show that difference (besides...

Having an issue... Once in a while throughout the day, you will try to call one of our branch offices and every extension you try will say "Number Busy" immediately and nobody can call. Then if you wait like 5-10 minutes the problem will go away for a while then come back. I'm trying to figure...

Actually its like a beep beep sound... it makes in your handset to let u know of an incoming call if you are on the phone...

I'm having trouble remembering which option it is where if a call comes in while you are already on the phone, it not only displays the name of who's calling but it rings your phone once kind-of to let you know that a call is coming through while you are already talking on the phone? Thanks!

I figured out why, if your callsv address is set to the other unit on a phone on accident, it keeps registering itself, my buddy told me he had them changed to the right IP and he didn't... wrong control unit callsv IP

ya theres nothing there like that hmmm... I dont know, I got it down to TWO left, that keep doing it... instead of five by deleting and modyfing and restarting over and over again

We have IP phones, where do I go to do that off exactly? Is that feature in the control unit or the phone? thanks!

Everytime I reboot/save the config with my 3.2 (53) control unit Ip403... it creates fake extensions and users that have the SAME extension as our other IP office, AUTOMATICALLY and causing a huge problem... even when I delete them and restart it just keeps creating the same 5 extensions, and if...

Ahh okay, so how does one go about merging the keys? Like if I have one key with 5, and another with 10, and I want to make 15. (Which I do)