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I will try to explain this as well as I understand it. This is how our AA is setup. (Very basic) Company Greeting: "Thank you for calling xyz company." Main Greeting: "For our hours of operation press 1. To speak to an operator press 0." When you press 0 it rings the receptionist phone the...

BIV343 YOU HAVE MADE MY DAY!! :-) I AM SO RELIEVED THAT THERE ARE PEOPLE OUT THERE LIKE YOU THAT ARE WILLING TO HELP A FELLOW PROGRAMMER AND TECHNICIAN OUT!!! YOUR INSTRUCTIONS AND DOWNLOAD LINK WORKED LIKE A CHARM! I KNEW THAT THERE HAD TO BE SOMETHING OUT THERE THAT WOULD ADDRESS THIS ISSUE...

biv343 Thank you so much for your response. I'll post and let you know how it turns out.

OK. Here's another one.... I'm running a BCM50 R3. When calls come in from the outside whether they are answered by AA or by the receptionist and are then transferred to an extension (in AA they just dial the extension number to bypass the prompts) they are going straight to VM instead of...

Sorry for taking so long to get back. Gordon, no I still have had no luck in getting the phones to work. I'm just wondering if the guy that said it was possible (please reference the thread I mentioned in the beginning) really new what he was talking about. Common sense dictates though that if...

Thanks for the vote of confidence. :-( If anybody has any actual advice that would help in my situation please post it.

I have procured a couple of I2004 Phase 0 model NTEX00BA. They have never been used but are very old. Date on box is 2003. We have a BCM 50 running R3. When I try to point the phone to the BCM the phone displays "connecting to server" and then reboots itself. The BCM never sees the phone trying...