Thanks for the clarify deadringer. My research was showing we didn't need hardware upgrade for SMDR data but another vendor was saying we needed CI truck cards.
Have a MICS 4.1 and working on a Call Accounting project. Management wants to track Caller Id in reporting. Two questions.
1. For SMDR6 module to capture CI data do we need CI truck cards?
2. If we do need CI truck cards are they plug and play or is there major re/programing that will need to...
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