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- Users: newbexplorer
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autoattendant forwards operator calls straight to voicemail
It does, thanks. I played with it some last night and got it working. On a side note, I still don't know why my changes in Unity don't seem to take effect immediately. But this link also provided some helpful info...- newbexplorer
- Post #7
- Forum: Cisco: Call Manager
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autoattendant forwards operator calls straight to voicemail
To the best of my knowledge, nothing has been purposefully changed. I'm still trying to get a handle on what changes affect what, where. There is a CTI Route Group with the inbound extension assigned. It appears to be configured correctly. It has a directory number assigned to it for the inbound...- newbexplorer
- Post #5
- Forum: Cisco: Call Manager
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autoattendant forwards operator calls straight to voicemail
Sorry, I'm really newb. How can I check where calls are forwarded?- newbexplorer
- Post #3
- Forum: Cisco: Call Manager
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autoattendant forwards operator calls straight to voicemail
Hi, I have a questions about some actions our autoattendant is taking. When a calling rings in and selects zero to speak to an operator, it forwards directly to the operator voicemail box. This happens despite the fact that the operators are logged into the attendant console. It was...- newbexplorer
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- Replies: 6
- Forum: Cisco: Call Manager
